National Debt Relief Reviews
You've seen the online ads on Google, Bing and Yahoo. You've seen them in the mail. You've heard them on the radio. You've seen them on TV. But what do real folks say about working with National Debt Relief? National Debt Relief has reviews on several sites including the Better Business Bureau, Consumer Affairs, TrustPilot, Yelp and Google. Here's a small sample of what consumers are saying about working with National Debt Relief. Check out these National Debt Relief reviews:
The representatives that I had the pleasure of speaking to over the phone or polite knowledgeable and very professional. They explain the program in length so I had a clear understanding of my options and I was able to make a clear decision.
My experience with the various team members was excellent. The length of time spent in explaining the program, the requirements, and my responsibilities assisted me in understanding the type of service you provided. I reviewed several other companies, but NDR had an excellent rating, a better presentation. The company is organized, more user friendly, and readily accessible. Rather than spending time in completing multiple forms, after reviewing the contents only required signatures and I can download each for my records. Thank you for your service.
Can't say enough about NBR. They have changed sleepless nights of worrying and constant robbing Peter to pay Paul. Been with the program since November 2017 and have had two accounts completely settled in that short period of time. These accounts were settled for LESS than was owed and this included their fees which were clearly stated in the contract signed. Looking forward to setting the remaining accounts. THANK YOU NBR!!!
When I first contacted National debt Relief I was very confused. My mind was going in many different directions. Should I do this should I not do this. I finally made the decision to do it and tackled it head on. I’m very happy so far as where this is headed. I must say it’s a long process (waiting for negotiations etc), however that’s not their fault. Going into debt didn’t happen over night for me. So their all working very hard on trying to get me out of a mess that I got myself into financially. I can’t thank the Nationals debt Relief staff enough for helping me out. Their always kind and respectful and truly want to help. I highly recommend these folks! Thanks again National Debt Relief.
I want to thank all the hard working people at National Debt Relief and especially the customer service support and the negotiations team. The customer support team has been unbelievable in their efforts to give me information always being polite and informational in taking what ever action they could. The negotiations team were unbelievable in the efforts they made to help me get rid of almost 20,000 worth of debt i had accumalated. They were able to negotiate and cut my debt by 50 % in some cases. I am beside myself with happiness to be out of this debt and would highly recommend this program to anyone that needs it.
I would recommend this to anyone that is having debt trouble. It seems to be a great team behind you and I'm glad that I went this way to help get myself out of debt and the hardship that I'm in. I can't wait to get started.
The people at National Debt Relief (Customer Service) are wonderful to work with. They are friendly and helpful in answering any questions you have and they go over option plans that will work best for you in getting your debt paid off quicker. I highly recommend this company with helping you with your debt needs.
I'm in the beginning of the process and the people I've dealt with have been helpful and easy to work with. They answered all my questions, sent me documents to read and went over each document from top to bottom.
It was a good experience talking to a representative. The representative was full of knowledge and make me understand about all aspects. I will recommend about this program to the others who need help regarding debt. After sighting the contract I am no more tense.
Very friendly and helpful. Explained everything I needed to do. Went over everything word for word. Helped me understand what was going on. Follow up call was great. The lady made sure I did everything correctly. Stayed on the phone with me.
I will recommend to a friend. I was very satisfied with the process of the application. Very professional and patient with any questions I had in mind. I felt like it was very easy to apply which is great! I want to say thank you for the advice given during the process. Thank you!
Everything has been so simple and quick. Everyone I've talked with has been so helpful, understanding, and knowledgeable. They really put me at ease about this whole. Situation and the results have happened quickly so far.
Both gentleman I spoke with were courteous and professional. Richie didn't try to hound me too much to sign up, he gave me all the information I needed. Robert was also friendly and made the welcome call as painless as possible.
I am so impressed I hardly know how to act! my dread has turned into a positive experience! ONLY 6 MTHS HAS PASSED AND ALMOST HAVE MY DEBT IS GONE!....................NATIONAL DEBT RELIEF ROCKS!
My experience was great! Both representatives I had spoke with were very helpful and informative. They were very thorough with all of the information and made sure I understood everything that they were talking about. I am that much closer to a debt free like. Thanks so much!
I'd must point out how professional and pleasant Shannel ** was.. She sure made an unwanted experience tolerable. She is probably the nicest customer service rep I've ever dealt with. And there's been a hundred if there was a one. She was also very knowledgeable about your program. A credit to your company. And no, she ain't my cousin! I mean it. Good folk deserve to be recognized. Give her a raise when able.
The staff was very helpful. They explained the program in great detail. I feel fully prepared to navigate the process. I look forward to working through the program rapidly and coming out more financially healthy when I complete the program. Thank you for all the help.
The people that I have talked with were very professional and personable. I will be Definitely be recommending this program to anyone that I hear that may be having troubles. The agent that handled my account made it very easy and was very understanding.
Everyone I spoke to was of great help in resolving my debt. Everything was explained to me and I was worried about being accepted. Hats off to NDR to my acceptance. I feel less stressed and very hopeful about my future. I spoke to Amhir and a very professional lady today which, I am so sorry I forgot her name, from the welcome call back number. Once I start my payments I will start rebuilding my future. Thank you NDR. I would recommend them to anyone that needs this kind of help.
I felt this conversation with the NDR representative was of good rapport and that she had excellent knowledge of what she was saying to me. At all times she was polite and patient with me when I'd have questions about this service, for me.
The representative Dan ** was Very professional and helpful in explaining everything. He answered every question in detail and helped me get set up by walking me through it step by step. He never pressured me and made me feel at ease. I look forward to working with him and the team going forward.
I called in at 11:10 am on Friday 5-22 and had a simple question. The person that took the call provided me with the info but also asked if my situation had changed??? It made me feel as if he was just trying to get more business!!
My experience with the workers over the phone was incredible. From speaking on the phone to start everything to the welcome call...everyone that I spoke to was very nice and understandable. They answered all my questions that I had and I am very excited to do business with NDR.
I am very pleased with the results of my experience with Mr. **. I was unsure at first, but he was very knowledgeable, and provided so much information during the call. It gave me comfort and helped with my decision to move forward with the proccess. Thank you for the welcome call, which was also helpful.. Thanks for everything!
I was highly impressed with the knowledge as well as recommendations provided by the staff. I will definitely tell others in need of debt relief. I am really looking forward to getting out of debt. I wish I had called sooner.
Caly was great and she explained the process in detail and took the time to go over my questions. Caly was very informative and seems very knowledgeable. Excellent customer service. Yvonne was also very helpful during my welcome call. She also took the time to review everything with me. She answered my questions and was very patient. Overall, great experience!
Everyone I've dealt with so far has been extremely helpful and knowledgeable. They gave me confidence that this is something we can get done together and how to directly deal with my creditors. My wife and I are grateful for their help.
It was very smooth and knowledgeable! I really do feel like I’m in a good place right now thanks to your teams. They went through every single detail and answered all my questions without hesitation. I would definitely recommend this program to anyone going through the same hardship.
Jaison ** and the lady who completed my welcome call were very professional. They make sure that I feel comfortable and give me time to ask question. Thus far I do not see what you need to improve. Keep up with the good work.
I'm in over 20k in credit card debt and I wasn't sure what to do. I knew that bankruptcy was a bad idea. After reading this review dumpdebt.info/my-nationa... I decided to try national debt relief. So far they are pretty good. They helped to make the creditor phone calls stop and that's the most important aspect of it all. They also were upfront about the fees and how long the debt settlement process takes. I used Jason. You can get him if you call 855-224-0820. He's really nice and you don't have to pay a consultation fee if you use that number.
I like this program and I’m glad I found the right place to fix my credit problem and etc. Thanks for your team and especially for Kasha, she work with me with all this help and explain to me very well and thanks for her kindness job. Now I feel relief a little bit of my problem.
I would like to compliment National Debt Relief on having hired two of the best representatives I have ever worked with. Both Kesha, and Kaylee (hope that is right) were fantastic. They both were extremely kind and took their time to explain everything to me. No question was too stupid. If I needed to go over something again, they were happy to help. Neither of them made me feel like I was an idiot for getting into this position. They were understanding and patient with me. Never nasty or condescending. When I was done with both calls I felt I had friends that understood my predicament and that they were there to help. I can not say enough good things about these two wonderful ladies. If I had the money, I would be sending huge bouquets of flowers to both of them. I wish I could give each one a hug because they gave me hope and showed me a light at the end of the tunnel. Thank you so much to both ladies for being so fantastic and to National Debt Relief for having the intelligence to hire such wonderful employees.
They are awesome.. I called them 2 years ago, I signed up with them and I am almost debt free. THANX TO THEM! Every time I call with questions or concerns they always help me, with GREAT CUSTOMER SERVICE! THANK YOU NATIONAL DEBT RELIEF!
I want to say how much I LOVE this company, they are helping me tremendously so far and they are great at what they do. They just settled my first debt for LESS than what I originally owed, and that is INCLUDING their fee for settling. There are a lot of customers leaving reviews that mention they did not know about the fee NDR charges for settling, but these are the people that must have signed the contract without thoroughly reading it first. It is this company's job to tell you what you are signing yes, but it is a customer's job to read the fine print before signing a contract... everyone knows you should always read through every word before signing. I have only been with this company since January 2018 and they have already settled one of my accounts, they are working on settling my 4 other creditors at the same time! This company definitely upholds their end of their contract. Yes, it does cost money monthly for fees as well as a fee for when they settle an account, however it is definitely worth it. Glad I ignored the negative reviews!
Very easy to work with despite a difficult situation. My first offer came through quicker than expected for substantially less than what I owed. The process could not be easier. Would give 5 stars, but still new to the program, so for me right now, this is the best it can be!!! If the program and customer service continues the way it's been going for me until the end, 5 stars for sure!!! Update: I had a second offer come through very quickly. The staff are making this process so easy and user friendly. I can see progress happening and it is such a good feeling!!
Finally, a company that get it! Sometimes good people have bad things happen to them. It's the game of life, you draw from the center pile of cards and you get what you get. Like your water main pipe in your front yard will break, not only once, but twice or unexpected hospital bills or turning 50 and being downsized in an extremely successful company you helped build. It's life. You can't stay in the fetal position in the corner. There is help out there. Everyone I have worked with has been unbelievably kind, considerate and knowledgeable. They have been able to create a win win situation for all involved. Someone pointed me in their direction. I had no idea companies like this even existed. I feel blessed and relieved. I'm not one to post any comments - ever. So I'm hoping this might help someone else like it helped me. Yes, there is some work on your end. Do your homework, know where you are at financially. Don't wait and think it will magically get better on it's own. It will not. They will go over their contract with you word by word. You have to listen, think and discuss. I would be in a horrible situation without their guidance and financial assistance. I am very thankful for the opportunity to work with this honest and outstanding company.
All the the personnel I spoke with very professionals. They explain me everything I asked them, so thank you for helping me out with my debt. God bless all of you. And will recommend you with for sure.
Excellent and professional. I would recommend to anybody who is seeking integrity and knowledgeable advise. Very open and trustworthy. And the level of detail in their assessment and presentation of the legalities and facts was extraordinary. BBB accredited A+. Need more be said?
The experience was an overall great experience. I was able to understand all of my debt and find a good resolution to to help me become debt free and start achieving my financial goals. The process was very simple and easy to understand. The steps that are taken to gain financial freedom are easy to follow and are very attainable.
Both Andrew ** and Javier ** demonstrated superb customer service skills - they are to be congratulated. I am a trainer in my position and I train team members on how to deliver superb customer service to our customers and Andrew and Javier both exemplify this trait. Pleasure speaking with them and doing business with them.
Excellent! Helped get us back on track! Ethical! Easy to work with! Quality! Please use NDR - your stress will be relieved. Dr. Gayle Nelson