National Debt Relief Reviews
You've seen the online ads on Google, Bing and Yahoo. You've seen them in the mail. You've heard them on the radio. You've seen them on TV. But what do real folks say about working with National Debt Relief? National Debt Relief has reviews on several sites including the Better Business Bureau, Consumer Affairs, TrustPilot, Yelp and Google. Here's a small sample of what consumers are saying about working with National Debt Relief. Check out these National Debt Relief reviews:
In one year, I settled over half my debt. Now we’re coming down to just seven accounts. I had over 20 accounts. I wanted to pay back my debt and NDR has helped me accomplish my goal faster than I expected. I’ve only been in the program a year and a half. I’m sorry I didn’t use their services a lot earlier!
The reps of National Debt Relief are very easy to talk to. They're caring. They want to hear about your circumstances, are very good explaining things and are very good to follow-up with me. They don’t talk too fast. They explain whatever questions you have in a way that’s easy to understand, and I've been very pleased with my experience. They encourage me to look at my account on a regular basis and just see how things are going through your account. And if I'm not in my account once a month, they contact me and say, “We noticed you haven't looked at your account. Is everything okay? Do you need a new password?” They're very attentive and I find that very reassuring. Forms and things that were needed to be signed were emailed back and forth, and they're very easy to reach on the phone. I've never had any trouble getting through. The company is amazing. Right up front, before I even signed up with anything, I had given them a list. They knew all my debts and what they were, and they told me right up front, “This would be the amount that you need to pay in every month to help us wipe out all of these debts.” I said, “Well, that seems kind of high,” and they said, “Well, we can break that up into two payments per month if that would be better.” I said yes and that worked out great for us. So we make two payments a month, and it's been the same amount all throughout. It has worked very well for us. I would recommend NDR highly. What they receive is based on how much they save for you. They gave me a number and I started making payments based on that. Then they negotiated with the creditors to get it even a little lower than that, so then the difference there is what I'm paying them. So they work their fees. They don’t get any money unless they are able to get a really good deal on that card.
Hi! I did talk with Josh ** at National Debt Relief company and got a very accurate info about how to get rid of my credit card debt. He was ultra professional, sincere and very, very helpful and attended all my requests included on postponing the signature of contract to next day, giving me space and time to read well and make a knowledgeable decision. Thanks, Josh for all your help and caring.
Did exactly what was expected!
This was real easy and the rep was very helpful. She explained everything and did not move forward until I told her I understand. Fast and quick for a reply and any question I had was answered. Made me feel like this program will truly help me.
I had a great experience getting my bills back on track and speaking with my rep. She had the best attitude and was extremely helpful! She went above and beyond to make sure my financial goals were to be met. 5 star service all the way!
I had some excessive debt and had experience with another company but I wasn't satisfied. Then, National Debt Relief came recommended to me. I just told them my account numbers, what I had, and they took care of it. They figured out what I owed and what they thought they needed per month to make it work. They keep me informed and they're cooperative. Right now, I’m still working on it and I have about three more years to go. NDR is worthwhile and I highly recommend them.
National Debt Relief came up when I was googling how to consolidate credit cards. It was number one and I also liked their reviews. I signed up with their three-year program. I have four credit cards that I couldn't pay, but I can afford it now and take care of it. They considered my budget and asked about how much I could afford and it worked. So far, things are working with NDR. They have done three arrangements with my credit cards this year. So, I've been talking with them for five times and our interactions were clear. English is not my first language, and they were very nice trying to explain things to me. Their service has been good so far.
Had a great phone call with Ricardo. He explained thoroughly everything to me. Took his time to make sure I understood everything. Was so patient with me as I had several questions for him to answer. I couldn't of felt more at ease with this whole process. Ricardo was fantastic and sympathetic. So thank you for that.
Very excited to start seeing results and getting debts resolved!
Excellent! Helped get us back on track! Ethical! Easy to work with! Quality! Please use NDR - your stress will be relieved. Dr. Gayle Nelson
Pleased with the progress thus far
When I started talking with National Debt Relief's reps over the phone, they were really personable and easy to deal with. They were very transparent as I well. We gave them automatic credit reports and they were able to pull up all of my debts. Thereafter, we came up with a plan that fits my budget. Thus far, they've settled half of my account at less than 50% of what those debts were. Anytime I have a question, I always get an American-based rep who is very easy to talk to. I like NDR's customer service. They've got it down to where I feel like the most important person in the world no matter how little or big my issue is every time I called. However, I don't hear from them unless I contact them or if there's something new with my account. It would be nicer to hear from them once a month or so, just as an update. Nevertheless, their program is excellent. The cool part is I only have to pay a monthly fee which is less than what I was paying for the minimum payments for my creditors. I would refer them to everybody who needs their service. It's the easiest thing anyone will ever do. Keep it up NDR.
I was so stressed about all my debts until I heard about NDR, all staff help me out to understand the program and here I am so relief knowing that NDR will always helps to work things out with my creditors!
I received the best customer service. Everyone involved in helping was very professional, courteous, and took time to explain everything I needed to know, and made sure I understood everything explained to me. I was informed of who would be assisting me, and given phone numbers I would need. I was able to understand because everyone made sure everything was clear to me.
Karen and Jaison were very helpful and explained everything very clear and well. I would recommend this company to anyone. They explained every step of the process well. Jaison had no problem repeating each step again. Karen did a very good job on the welcome call and made the process smooth.
National Debt Relief has been a great help in reducing my credit card debt. Their team members have always been there to assist me with all my questions. Thanks to them I am on my way to financial recovery.
Very easy to work with despite a difficult situation. My first offer came through quicker than expected for substantially less than what I owed. The process could not be easier. Would give 5 stars, but still new to the program, so for me right now, this is the best it can be!!! If the program and customer service continues the way it's been going for me until the end, 5 stars for sure!!! Update: I had a second offer come through very quickly. The staff are making this process so easy and user friendly. I can see progress happening and it is such a good feeling!!
They went beyond and helped me with my credit issues and talked me through it 100% and were always there to answer any questions! I went through a huge hardship in life! And they were here to help me fix it and get through it!
Marciano and Ed (the talking horse, as he referred himself), made my experience with enrollment so easy. They both are very knowledgeable about the program, and welcomed my questions and concerns. Thank you so much for the pleasant experience. You two really put me at ease. I will definitely refer all who need help with debt to your business, just because of my experience in superb customer service with the two of you. Thank you so much again, you truly don’t know the weight you have taken off me.
This company has been great to work with. There customer service has been very responsive and have kept me informed along the way. So happy I chose to do this.
I would recommend National Debt Relief to everyone they promised to have me out of dept in 24 months they did better than that its been about 15months and my credit cards are all paid up now I'm making a small payment to a loan company for balance because I made my payments due on time one happy customer 😊
I am so impressed I hardly know how to act! my dread has turned into a positive experience! ONLY 6 MTHS HAS PASSED AND ALMOST HAVE MY DEBT IS GONE!....................NATIONAL DEBT RELIEF ROCKS!
When I first contacted National debt Relief I was very confused. My mind was going in many different directions. Should I do this should I not do this. I finally made the decision to do it and tackled it head on. I’m very happy so far as where this is headed. I must say it’s a long process (waiting for negotiations etc), however that’s not their fault. Going into debt didn’t happen over night for me. So their all working very hard on trying to get me out of a mess that I got myself into financially. I can’t thank the Nationals debt Relief staff enough for helping me out. Their always kind and respectful and truly want to help. I highly recommend these folks! Thanks again National Debt Relief.
So Far the service is straight up with great INFO, clear notes of what to do, showing the benefits, honest about consequences, and good delivery systems on the net, for signing, banking etc. Joel was personable and positive, with clear answers to questions, efficient and friendly.
Thank you National debt Relief for your help!!!
It’s a choice that I would not change. National Dept Relief has been amazing! I would recommend this company to anyone.
The representative I spoke with was very helpful, explained everything really well, and was very nice. It made me sure I made had come to the right company for help with my issues. Logan was also really helpful on the phone and I’ve had nothing but great experiences so far!
My debt was too much and there was just no way out. I have seen some things when I started looking on National Debt Relief that was very positive, like comments from other clients. They took the debts that I had and we went through what would be the best for me as well as NDR and identified accounts that would more than likely be negotiated. The program has been a tremendous relief. The companies have been negotiating with them and being able to pay whatever back, in time, I feel better about it. I have several accounts and I'm about halfway through. The other nice thing is that I can pay a certain amount for three months. They call me if I approve the amount and they move forward. But I needed to know where the process is or where we are on certain accounts. I hope I had a little more interaction or communication. But NDR takes a huge weight off my shoulders. It was worth it to me to be able to know that they can negotiate and that there’s somebody there that’s taking care of my debt.
I was highly in debt with credit card, which was then around $13,000 and National Debt relief helped me out. I read the reviews and they're considered the best one. The enrollment was very simple and very straightforward. They asked me for basic information and if I wanna throw out more money to settle the accounts faster. Afterwards they asked me if I had any questions. Their customer service is pretty good. They provided me with standard settlement program. They worked with my creditors and settled three accounts already. NDR worked with me. I asked for a day to pay once a month, and they allowed me. They also allowed me to change it so they're very flexible. NDR allows me to pay for rent. It allowed me to pay for my wedding as well. They helped me a lot. So go with NDR because they settle your debts and then you're debt-free. And then you can start over and not make the mistakes again.
I'm in over 20k in credit card debt and I wasn't sure what to do. I knew that bankruptcy was a bad idea. After reading this review dumpdebt.info/my-nationa... I decided to try national debt relief. So far they are pretty good. They helped to make the creditor phone calls stop and that's the most important aspect of it all. They also were upfront about the fees and how long the debt settlement process takes. I used Jason. You can get him if you call 855-224-0820. He's really nice and you don't have to pay a consultation fee if you use that number.
Everyone I have come in contact with has been helpful and very nice. The instructions have been accurate and easy to follow. I also like the fact that we can adjust the payments to pay more or pay less, that it depends on the situation.
My husband was not able to work anymore because of his health, we couldn't pay our bills, and I’ve also been taking care of my sick mother. I was overwhelmed, I couldn't handle my debts on my own and my brother is helping me with all of this. He went online and saw that the National Debt Relief's ratings were good. They told me how much they needed in order to take care of what credit cards I got. They wanted a list of my credit cards, and they figured out how much the debt was, how much they were gonna take out of the bank account and how long it was gonna take to pay them off. We haven't completed the program yet, there's still a lot to go because I still keep getting bills in the mail. But working with them has been really good as I don't have to worry about paying the bills.
A very good service when you are overwhelmed with debt. The take care of everything and while you make regular payments you actually see your credit score back up. Some of the phone rep's are more experienced than others that's my only negative experience. Otherwise, if you're thinking about doing something to help yourself, this is it!
It was a lot easier than I thought it would be. Both men were very personable, answered my questions clearly, and were very helpful. Scott went through the agreement carefully and answered questions completely. I had him change the agreement three times but he showed no irritation or objection and cheerfully made the changes.
Can't say enough about NBR. They have changed sleepless nights of worrying and constant robbing Peter to pay Paul. Been with the program since November 2017 and have had two accounts completely settled in that short period of time. These accounts were settled for LESS than was owed and this included their fees which were clearly stated in the contract signed. Looking forward to setting the remaining accounts. THANK YOU NBR!!!
National Debt Relief has been doing great helping with my situation. As a Retired person, things have changed drastically with my finances and I needed to make changes. I am glad that I did respond to their advertisement, seeking assistance. The staff at NDR is wonderful. They are all helpful and understanding. They make me feel very comfortable and confident. My program started in July and they have already settled two accounts. Every account settled gives a sense of relief. Thanks to NDR. I would recommend them to everyone who needs assistance.
Nothing much to say except they were fair... thorough... very explanatory... very helpful. Answered all questions... repeated themselves to make sure I understood everything. Pleased with the entire situation.
My credit score was a bit low and my wife and I were thinking about what we can do. We saw a few ads and we gave National Debt Relief a call. They gave us the best options and we went with them. National Debt Relief talks to all of the creditors that we owed and see if they can come to a conclusion on any and all debts we have with them, like a settlement. The enrollment experience was quite simple. I just told NDR what was going on. They asked me which accounts we needed help with. They took all the information and said that they would see what they can do for us, and it took about half an hour total time on that. It was like talking to a lawyer. They couldn't help me if I don't give them all the facts. The National Debt Relief negotiators send updates like, "This is this is the account number. This is the amount that they initially wanted, which we got down to this right here. What do you guys think?" And we would tell them if it is a good thing or a no go. Then, they would tell me the monthly payment and as long as we are still making payments to National Debt, they can all get the payments down. They tell me how much I will pay for each month and if it fluctuates, they would tell us, "Approximately this timeframe, it's gonna be this much. It could be higher or lower, it doesn't really matter. So, the endpoint would be approximately, this month here will be this amount and you should be done with them." Sometimes, it takes a little while and sometimes it is a bit short, but they explain what is going on and what they are doing. Although there are still a few more accounts in limbo that they are taking care of, they have settled with quite a few of them so far. For the accounts that they worked with, my credit is down. They broke it down and it doesn't matter who we are talking to. It's not always the same person, but they have the account and it is not a big deal. So far, I have no complaints and I have recommended National Debt Relief to a few of my friends.
Within a year, NDR help me get my debt under control. Thank you for all help.
Finally, a company that get it! Sometimes good people have bad things happen to them. It's the game of life, you draw from the center pile of cards and you get what you get. Like your water main pipe in your front yard will break, not only once, but twice or unexpected hospital bills or turning 50 and being downsized in an extremely successful company you helped build. It's life. You can't stay in the fetal position in the corner. There is help out there. Everyone I have worked with has been unbelievably kind, considerate and knowledgeable. They have been able to create a win win situation for all involved. Someone pointed me in their direction. I had no idea companies like this even existed. I feel blessed and relieved. I'm not one to post any comments - ever. So I'm hoping this might help someone else like it helped me. Yes, there is some work on your end. Do your homework, know where you are at financially. Don't wait and think it will magically get better on it's own. It will not. They will go over their contract with you word by word. You have to listen, think and discuss. I would be in a horrible situation without their guidance and financial assistance. I am very thankful for the opportunity to work with this honest and outstanding company.
I truly appreciate the service provided here, it is truly life-saving. Sean ** and the person that provided the Welcome Call (I did not catch their name) were both helpful and kind. Thank you both! I have a friend in a similar situation and I am immediately recommending her to this service! Thank you again.
My experience was very straightforward. Shelley did a great job making sure that I understood everything as it related to the National Debt Relief program. She answered all my questions so that would be ready for my welcome conference call earlier today.
They are awesome.. I called them 2 years ago, I signed up with them and I am almost debt free. THANX TO THEM! Every time I call with questions or concerns they always help me, with GREAT CUSTOMER SERVICE! THANK YOU NATIONAL DEBT RELIEF!
I want to say how much I LOVE this company, they are helping me tremendously so far and they are great at what they do. They just settled my first debt for LESS than what I originally owed, and that is INCLUDING their fee for settling. There are a lot of customers leaving reviews that mention they did not know about the fee NDR charges for settling, but these are the people that must have signed the contract without thoroughly reading it first. It is this company's job to tell you what you are signing yes, but it is a customer's job to read the fine print before signing a contract... everyone knows you should always read through every word before signing. I have only been with this company since January 2018 and they have already settled one of my accounts, they are working on settling my 4 other creditors at the same time! This company definitely upholds their end of their contract. Yes, it does cost money monthly for fees as well as a fee for when they settle an account, however it is definitely worth it. Glad I ignored the negative reviews!
I was in a large amount of debt and I had some personal issues that came up so I wasn’t able to adequately pay that debt before it got out of control. I got in touch with National Debt Relief to start settling the debt because I knew it was going to get to a point to where I won’t be able to pay. I saw that National Debt Relief had the best reviews so I called them up, they took information about my hardship and debts, and they put together a plan for me that I agreed to. The negotiator that I worked with was very positive throughout the enrollment process. I was given a timeline that was shorter than what my timeline would have been if I continued to pay my debts. The amount that I was going to pay in minimum versus what I'm paying in the program is about half, so I see savings on my end. My month-to-month expenses are quite a bit just for that. It's a net negative cost for me and I get a service that is getting me out of debt. I have made progress with the program and National Debt Relief has been working very hard to get my debts settled in a quick fashion. It's a very good program and it does what it said it will do for you.
Thank you for all your help with my debt, you have answered a lot of my questions and made this as easy as possible. I will recommend this service to my friends and family. The customer service was great and so incredibly helpful.
Best decision I made towards eliminating my debt. National Debt Relief did actually what they said they would do!
I thought the overall experience was satisfactory. We have phone reception problems here, which they worked with. So far I haven't been able to log into my account due to password problem, but I expect that to get ironed out.
The team has been great so far. W're very glad we signed up!
I was in a financial struggle and I wanted to get my affairs in order. National Debt Relief takes out X amount of money and they work with my creditors to get the best deal we could to get the stuff paid off. I told them I wanted to settle things in the shortest amount of time. So, my payment is like $500 something. They closed out a couple of debts and I have two left to go. My husband became suddenly disabled though. I defaulted for five months, and when I started getting back on track now, I'm having a hard time getting my creditors back on track with me. I'm trying to get NDR to settle a debt right now and it doesn't seem to be going very well. I'm wondering because I have almost $2,000 in the account with NDR. I had two creditors left to settle and at this point, one of them I could just about pay off but it's not being settled. Other than that, my negotiators have been great. They're very sweet and kind. I have no problems talking to them and they're always able to answer all my questions. I would encourage others to consider NDR's service.
Process initiation - Welcome Call and Customer Service inquiry so far have been flawless. I appreciate the cordiality and understanding experienced especially since I don't have any experience with this process. I hope to continue to experience effective and cordial service throughout the life of this culminating with an out of debt result and settlements finalized.
I just completed signup with NDR for debt relief. Everyone I talked to did a phenomenal job! Getting enrolled in the program was easy and I am so thankful that I am on my way to debt freedom. I look forward to working with NDR’s representatives in the future.
The customer rep made me more comfortable with my decision as she answered all my questions thoroughly. All my uneasiness vanished with more information that was given to me. She reassured me that I will be guided through the whole process with a lot of support. I'm glad I signed up for this program.
Everything has been so simple and quick. Everyone I've talked with has been so helpful, understanding, and knowledgeable. They really put me at ease about this whole. Situation and the results have happened quickly so far.
Highly recommended. Someone is always available to answer my questions in a manner easy to understand and help me resolve any problems.
I want to thank all the hard working people at National Debt Relief and especially the customer service support and the negotiations team. The customer support team has been unbelievable in their efforts to give me information always being polite and informational in taking what ever action they could. The negotiations team were unbelievable in the efforts they made to help me get rid of almost 20,000 worth of debt i had accumalated. They were able to negotiate and cut my debt by 50 % in some cases. I am beside myself with happiness to be out of this debt and would highly recommend this program to anyone that needs it.