National Debt Relief Reviews
You've seen the online ads on Google, Bing and Yahoo. You've seen them in the mail. You've heard them on the radio. You've seen them on TV. But what do real folks say about working with National Debt Relief? National Debt Relief has reviews on several sites including the Better Business Bureau, Consumer Affairs, TrustPilot, Yelp and Google. Here's a small sample of what consumers are saying about working with National Debt Relief. Check out these National Debt Relief reviews:
Excellent! Helped get us back on track! Ethical! Easy to work with! Quality! Please use NDR - your stress will be relieved. Dr. Gayle Nelson
Very easy to work with despite a difficult situation. My first offer came through quicker than expected for substantially less than what I owed. The process could not be easier. Would give 5 stars, but still new to the program, so for me right now, this is the best it can be!!! If the program and customer service continues the way it's been going for me until the end, 5 stars for sure!!! Update: I had a second offer come through very quickly. The staff are making this process so easy and user friendly. I can see progress happening and it is such a good feeling!!
They are awesome.. I called them 2 years ago, I signed up with them and I am almost debt free. THANX TO THEM! Every time I call with questions or concerns they always help me, with GREAT CUSTOMER SERVICE! THANK YOU NATIONAL DEBT RELIEF!
Great response
Everyone was very helpful. We work with Angel, he was very nice and knowledgeable. If we didn't understand something, he took the time to walk us through it. The process was not too time-consuming. Then Angel call me back in about 10 minutes to let me know that we qualified.
Hakeem and the person who gave me the welcome call were friendly and they understood my situation, answered any questions I had, and just overall made me feel comfortable about a bad situation. I'm truly honored to be a customer of a great organization!
Very nice, courteous ladies. Had a lot of respect and knowledge. Made sure you understand, explains everything to me. Didn’t get hateful. Was very nice about it. This is too much to write but they both did a excellent job.
I feel relieved to finally have a plan to address my credit card debt. Destiny did a very friendly and thorough job of explaining the program to me. Robbee has great attention to detail while confirming everything on the welcome call. I am so grateful!!!
Atif was wonderful! He put me at easy and explained the process thoroughly, which really helped me during this difficult time. It is good to know that people actually care and there is a light at the end of the tunnel. I would highly recommend this to anyone who is going through financial difficulty and cant find the money to put food on the table. There is help out there!
Drew ** was any representative from the beginning. He helped me understand the whole process and explained everything to me in detail. He was very helpful and had excellent customer service. The welcome call was very helpful as well and they explained everything fully so I understood the whole process from start to finish. Very professional and helpful.
Can't say enough about NBR. They have changed sleepless nights of worrying and constant robbing Peter to pay Paul. Been with the program since November 2017 and have had two accounts completely settled in that short period of time. These accounts were settled for LESS than was owed and this included their fees which were clearly stated in the contract signed. Looking forward to setting the remaining accounts. THANK YOU NBR!!!
They are doing exactly what they said they would do.
Explained everything clearly and carefully as to make sure I was understanding everything they were telling me. Helped me get easy low monthly payments. Double checked everything to make sure nothing was missed. Would recommend to friends and family and with their help, a lot of stress has been lifted off me.
NDR was great to work with! The process was smooth, easy and quick! It made my step to financial freedom even easier to take! Wish I would have heard of their services earlier. I feel the services offered could very well be life-changing.
I had a really great experience with both Alma ** and the woman that I spoke with during my welcome phone call (I forgot her name). They were truly amazing. Extremely thorough and I didn’t feel rushed. When I interrupted them to ask questions they were incredibly gracious about it and always answered them well. I left both phone calls feeling well informed on the decisions I am making. I also really loved not feeling like I was being judged for getting myself into this situation in the first place. You all are amazing, thank you.
Very responsive and able to answer all my questions regarding the process. Assured me of the security of my information. The customer service walked me through the entire process and were receptive to all of my concerns no matter how small.
Very helpful
There great I can see my debt shrinking away.
Great service they are awesome!
Great job, very polite, not pushy, answered every question, laid it all out and explained everything, worked together to get the numbers right and got our plan going. Feels great to finally get started on it. He did a great job and felt like I was talking to a friend instead of a business.
The money I owe to a creditor was negotiated down to more than half of what I owe. And I know it will show paid and one less debt I have to be worrying about.
This was one of the hardest decisions I have had to make. I have always made my payments on time, we fell into hard times. I was glad I had the credit cards at that time I believed, once everything was back to normal I could pay them down but there was just too much debt I could not recover on my own so I called National Debt. They reassured me that there is help if you just ask.
I want to thank all the hard working people at National Debt Relief and especially the customer service support and the negotiations team. The customer support team has been unbelievable in their efforts to give me information always being polite and informational in taking what ever action they could. The negotiations team were unbelievable in the efforts they made to help me get rid of almost 20,000 worth of debt i had accumalated. They were able to negotiate and cut my debt by 50 % in some cases. I am beside myself with happiness to be out of this debt and would highly recommend this program to anyone that needs it.
They are always very nice when I call and they will answer any questions i may have. They don't care to explain things when you don't understand
I'm in over 20k in credit card debt and I wasn't sure what to do. I knew that bankruptcy was a bad idea. After reading this review dumpdebt.info/my-nationa... I decided to try national debt relief. So far they are pretty good. They helped to make the creditor phone calls stop and that's the most important aspect of it all. They also were upfront about the fees and how long the debt settlement process takes. I used Jason. You can get him if you call 855-224-0820. He's really nice and you don't have to pay a consultation fee if you use that number.
Good customer service
I am so impressed I hardly know how to act! my dread has turned into a positive experience! ONLY 6 MTHS HAS PASSED AND ALMOST HAVE MY DEBT IS GONE!....................NATIONAL DEBT RELIEF ROCKS!
Great excellent greatly appreciated
Informational, easy to understand and very friendly. I know exactly number of payments due date and total. Well that is about all I can think of. So everyone have a good day. Thanks! Well this wants me to keep going but I am through.
Great customer service so far. Seems to be on the right track to getting me out of debt. I have almost come to wits end trying to get out of debt, I hope they can truly help me and I positive they can.
I was very happy with the way I was treated by Jason **. I was very humble and saddened to have to resort to a restructure of my debt. Mr. ** was very confident and sympathetic to my situation. I very much appreciate his help and look forward to a new beginning. I thank you from the bottom of my heart!
I was definitely amazed by the money that was saved
When I first contacted National debt Relief I was very confused. My mind was going in many different directions. Should I do this should I not do this. I finally made the decision to do it and tackled it head on. I’m very happy so far as where this is headed. I must say it’s a long process (waiting for negotiations etc), however that’s not their fault. Going into debt didn’t happen over night for me. So their all working very hard on trying to get me out of a mess that I got myself into financially. I can’t thank the Nationals debt Relief staff enough for helping me out. Their always kind and respectful and truly want to help. I highly recommend these folks! Thanks again National Debt Relief.
So far my experience with this company has been great. Everyone whom I have spoken to have been very professional as well as informative. I believe that I have chosen the correct company to help me with resolving my debt.
The staff was very caring and supportive. They could not have been nicer. Very informative with the information, also very helping directing and navigating the paperwork. I now feel confident that the weight has been lifted, will be debt free soon. I would recommend this company to all who feel pressure and swallowed up with debt. Life gets in the way it happens. Happy I called. Thank you, Denise **
Excellent customer service. They did amazing work!!
Help you out when you need
I want to say how much I LOVE this company, they are helping me tremendously so far and they are great at what they do. They just settled my first debt for LESS than what I originally owed, and that is INCLUDING their fee for settling. There are a lot of customers leaving reviews that mention they did not know about the fee NDR charges for settling, but these are the people that must have signed the contract without thoroughly reading it first. It is this company's job to tell you what you are signing yes, but it is a customer's job to read the fine print before signing a contract... everyone knows you should always read through every word before signing. I have only been with this company since January 2018 and they have already settled one of my accounts, they are working on settling my 4 other creditors at the same time! This company definitely upholds their end of their contract. Yes, it does cost money monthly for fees as well as a fee for when they settle an account, however it is definitely worth it. Glad I ignored the negative reviews!
Polite, professional and patient. Every was done quickly. They save me over $100 and gave me great information on what’s the program was about. Representative also made sure to ask me if I have any questions and so forth. Love the whole experience!
This is my first time every having to do a debt consolidation and every person whom I have spoke to starting with my Debt Specialist Mr. ** to Marie at customer service has been wonderful. They are very helpful and listened to my needs to getting out of debt. If I have any friends whom are looking to get out of debt I will tell them about National Debt Relief.
I can't begin to tell you how professional and amazing my experience has been signing with National Debt Relief. My hours are odd, and I was able to speak to a specialist at midnight and get signed up for the program. Every detail of how the program works and I know I have made an excellent decision to get debt free with National Debt Relief.
customer service is helpful
Ava was very professional. She went through every question I had and eased my concerns. She called right on time when she said she would, her patience, empathy and concerns made me comfortable to go on with this. The welcome call representative was extremely professional as well as knowledgeable.
I was happy with both Gilbert ** and the welcome center with their professionalism. Gilbert was very patient with me and he help relieve my stress on this matter. I would recommend this program to anyone who needs the help with debt.
Very slow work, no communication
I've done similar debt relief matters on my own in the past, including raising my credit score approx. 120 points. Though my efforts worked, this took a really long time to do, plus I was making more money than with my job. With NDR, I'm excited to begin tackling my debt a second time, but at a faster rate. I feel very comfortable investing my energy into this company, and the reps were a huge part in me feeling this way. Signing up did not feel sales-y, pushy, or manipulative at all, and it was a fast process. They are genuinely helpful and honest, which is something I need during these tough times. Thank you all for being so professional!
I really had a great experience. The financial situation that I’m in is hard and embarrassing and to know that it will be over in 42 months or less is such a relief. National Debt Relief and Eli really helped walk me through the program.
So far so good, I've been with NDR for about 6 months or so and have already settled 2 accounts. NDR was rate highest by consumer reports so I looked no further.. It will take some time to be debt free but I've cut my monthly credit card payments in half and have only one payment to NDR monthly.. Basically it came down to Find a debt solution that fits my budget or file for bankruptcy.. I am satisfied with them, there is no easy way out of debt but there is light at the end of the tunnel and I have learned a valuable lesson regarding usage of credit cards... I will have to try and rebuild my now defunct credit rating but that should come in time. I recommend anyone in credit card trouble to check them out...………...………….
Very helpful and friendly 🙂
National Debt Relief are very helpful and understanding when resolving my debt issues. The process was easy and timely. National Debt Relief personnel are professional and courteous. I would recommended their services to anyone who is in need of debt relief.
My experience was great with both the application process and with the welcome call. Every question that I had was answered and any question I feel I may have in the future, I have all confidence that they would be answered quickly and fully. Sorry, I couldn't find my order number.
Glad I did this
Thank you for making my life easier by getting out of debt. Everyone was so helpful and full of details. Very patient with me during this time. I am so happy I took the time to look into your company.
I have been very happy with my whole experience with National Debt Relief thus far. Everyone has been extremely kind, understanding, patient with me as I ask questions, and informative. I am looking forward to working along side this organization as I journey toward financial freedom.
Everything has been so simple and quick. Everyone I've talked with has been so helpful, understanding, and knowledgeable. They really put me at ease about this whole. Situation and the results have happened quickly so far.
Finally, a company that get it! Sometimes good people have bad things happen to them. It's the game of life, you draw from the center pile of cards and you get what you get. Like your water main pipe in your front yard will break, not only once, but twice or unexpected hospital bills or turning 50 and being downsized in an extremely successful company you helped build. It's life. You can't stay in the fetal position in the corner. There is help out there. Everyone I have worked with has been unbelievably kind, considerate and knowledgeable. They have been able to create a win win situation for all involved. Someone pointed me in their direction. I had no idea companies like this even existed. I feel blessed and relieved. I'm not one to post any comments - ever. So I'm hoping this might help someone else like it helped me. Yes, there is some work on your end. Do your homework, know where you are at financially. Don't wait and think it will magically get better on it's own. It will not. They will go over their contract with you word by word. You have to listen, think and discuss. I would be in a horrible situation without their guidance and financial assistance. I am very thankful for the opportunity to work with this honest and outstanding company.
So far, National Debt Relief has done exactly what they promised. The people that I have come in contact with are always pleasant and polite.
Everyone that I had to talk to at the start of this process was absolutely amazing on handling everything with me. I was really scared at first but each individual that I had the pleasure to talk to really put me at ease and has made me look forward to resolving my debt.
Very quick and easy. Very helpful people. They made it very easy to understand and answered any questions we had. Love it that all fees are taken care of in monthly payment. Including fees and Legal. It was a relief to work with such good people.
so far been good
So far, so good. Everything hasn't been negotiated yet. Time will tell. We loved the customer support to get started