National Debt Relief Reviews
You've seen the online ads on Google, Bing and Yahoo. You've seen them in the mail. You've heard them on the radio. You've seen them on TV. But what do real folks say about working with National Debt Relief? National Debt Relief has reviews on several sites including the Better Business Bureau, Consumer Affairs, TrustPilot, Yelp and Google. Here's a small sample of what consumers are saying about working with National Debt Relief. Check out these National Debt Relief reviews:
They were really helpful and answer all my question I had. They are really patient, always in a good mood, I’ll will recommend National Debt Relief to anyone that going thru debt. They do everything possible to help you out.
I feel like I was given all the information necessary to make this a positive and successful experience. The representatives that I spoke with were amazing. I would definitely recommend this to a friend. I hope this will be the best choice and final step in my road to credit freedom.
It works!! We owned a business that when the economy went down we had to use credit cards to keep the business open during the slow time. Thinking we could pay off the credit cards in the summer but then the summer didn't get as busy as it normally would and we just kept getting into more and more debt. We got into $55,000 worth of debt and we would pay about $5000 a year in payments but didn't see much of a decrease in our principal balance. So I hear of this company and thought I'd give it a try because it couldn't make it worse that's for sure. We wanted to pay off our debt but, felt like we were getting now where. We have been with National Debt Relief for 2 years now and it has lifted so much stress off our backs and they have settled over 65% of our debt. They have been wonderful to work with and they take care of it all. They are amazing and have awesome customer service.
Excellent customer service. East coast hours are not convenient for those us on the west coast. No service on the weekends is also a big negative.
Gilbert ** - intake person was awesome. He was very personable and concerned about me and what was best for me. Thanks so very much then the welcome person sorry, she was so enthusiastic and fun to welcome me and share the success in my journey to being debt free and she gave great advice what not to to and to do. She and Gilbert are a great access to the company. Thanks again.
I worked with Franklin, and a lady in client services (I cannot remember her name) but both explained the whole process, made sure I understood. And most importantly, they listened and really seemed to care about me as a person, not a number.
BECAUSE THIS CO.TOOK CONTROLLL OF MY TROUBLES
Everything has been so simple and quick. Everyone I've talked with has been so helpful, understanding, and knowledgeable. They really put me at ease about this whole. Situation and the results have happened quickly so far.
Is the best program..👌👌👌👌👌
Good job guys !!! Thank you for your work !
Excellent! Helped get us back on track! Ethical! Easy to work with! Quality! Please use NDR - your stress will be relieved. Dr. Gayle Nelson
The customer service is excellent; they carefully explained every phase of the program to make sure you understand what the next step will involve. It was expected that the first creditor settlement would be within the first 4 to 5 months, and my first creditor settlement was in the 4th month and the savings for me was more than I expected. NDR is an incredible company! Thank you NDR! comp
Our time spent with your associate was GREAT. He answered all questions we had completely. He stayed with whatever we were asking until we were satisfied that we understood. The process from start to finish was kind of long but very interesting.
This has been a great experience. I fell a great sense of relief. I am excited to start my debt free life and would highly recommend this company to anyone. I am so grateful that I found this program. Thank You.
I was a little nervous about making the decision to make the call to National Debt Relief, but after speaking to the representative I felt more at ease. He explained everything in detail and went over the documents with me. I am glad I made the choice to contact National Debt Relief.
Easy and so worth it!
Must say I was nervous doing this... my ex been telling me to do this bout a year now and I'm finally doing it... Johnathan McHale did a amazing job answering my questions and help me understand what I'm doing and see if I'm ok with it... yes I am... so thanks National Debt Relief.
I was considering all my available options and saw an ad for this company. From the initial phone call they were supportive and courteous to my situation. I am very pleased with my decision. I would absolutely recommend this program to my family and friends.
The professional assistance that I received was absolutely amazing. When started, thought that this was going to be complicated. But was I wrong. The process was so structured and the debt specialist was constantly on top of explanations all thru it. I was very relieved due to finding a way to handle my finances.
I would recommend this company to anyone. Follow thru with the program, it works
I had a great experience, Matthew explained everything wonderfully to me and helped me be at ease while going through this uncomfortable process. He was very clear, concise and explained to me the process and was also very patient with me when I had questions and when I was needing time to make my decision. I would recommend this company to anyone.
Customer service was awesome with both representatives... very knowledgeable and helpful. Manwa was vey thorough and helpful. Definitely will recommend National Debt Relief to others. Seems like a smooth process and looking forward to getting everything tooken care of! Thanks again! Awesome team!
I want to say how much I LOVE this company, they are helping me tremendously so far and they are great at what they do. They just settled my first debt for LESS than what I originally owed, and that is INCLUDING their fee for settling. There are a lot of customers leaving reviews that mention they did not know about the fee NDR charges for settling, but these are the people that must have signed the contract without thoroughly reading it first. It is this company's job to tell you what you are signing yes, but it is a customer's job to read the fine print before signing a contract... everyone knows you should always read through every word before signing. I have only been with this company since January 2018 and they have already settled one of my accounts, they are working on settling my 4 other creditors at the same time! This company definitely upholds their end of their contract. Yes, it does cost money monthly for fees as well as a fee for when they settle an account, however it is definitely worth it. Glad I ignored the negative reviews!
The best service I could have ever hoped for. They are professional, true to their word and helping to restore sanity back into my life. Worth every bit of my time and money.
I want to thank NDR for helping work to get in a better financial position. Ritchie was both helpful and unjudgemental. I was very upset and he was very kind. The process was easily accomplished and was explained very well. I'm confident that if I have any questions in the future they will be answered.
Finally, a company that get it! Sometimes good people have bad things happen to them. It's the game of life, you draw from the center pile of cards and you get what you get. Like your water main pipe in your front yard will break, not only once, but twice or unexpected hospital bills or turning 50 and being downsized in an extremely successful company you helped build. It's life. You can't stay in the fetal position in the corner. There is help out there. Everyone I have worked with has been unbelievably kind, considerate and knowledgeable. They have been able to create a win win situation for all involved. Someone pointed me in their direction. I had no idea companies like this even existed. I feel blessed and relieved. I'm not one to post any comments - ever. So I'm hoping this might help someone else like it helped me. Yes, there is some work on your end. Do your homework, know where you are at financially. Don't wait and think it will magically get better on it's own. It will not. They will go over their contract with you word by word. You have to listen, think and discuss. I would be in a horrible situation without their guidance and financial assistance. I am very thankful for the opportunity to work with this honest and outstanding company.
The lady did a tremendous job, answered all of my questions and made sure I was satisfied before hanging up. Made me feel valued and wanted. Everything was explained to me in a way that I could understand. Truly satisfied.
Can't say enough about NBR. They have changed sleepless nights of worrying and constant robbing Peter to pay Paul. Been with the program since November 2017 and have had two accounts completely settled in that short period of time. These accounts were settled for LESS than was owed and this included their fees which were clearly stated in the contract signed. Looking forward to setting the remaining accounts. THANK YOU NBR!!!
They truly explained and we considerate and understanding always.
The customer service was amazing. Everyone I spoke with was kind and helpful, and explained everything thoroughly. All of my questions were answered immediately, and was very pleased with the service every step of the way. Not only is National Debt Relief interested in helping people reduce their debt, but they offer you the best option for your specific situation.
Borris and the woman who helped me with the Welcome Call were both fantastic - they made me feel at ease throughout the entire process - I felt very happy and confident with my decision to enroll with National Debt Relief.
I really like the fact that they took the time to talk to me and find out what's my hardship and what is my commitment to becoming debt-free to reduce the amount of payment that I owe and secretly knowing that there are hidden fees and risk to all credit cards and debt knowledge.
Danny ** was great! He was patient, professional, and gave me the overall impression from the start that I was in good hands. I have just fell victim to a scam, which left me feeling vulnerable and like no one was going to just "help" me get this debt under control, and then before I know it, I click a link, get a call from Georgetta ** (also great!!) and poof, I am enrolled in a program that I truly believe will help me get debt free! What you guys do is awesome, and with people like Danny, who is clearly passionate about helping others, follows up like he says he will, it's not hard to see why you guys are #1. Thank you! Thank you for coming at the right time, and with the right guy to help me restore my sanity. Thank you!!!
Did a great job explaining everything and answering questions I had. They were very friendly throughout the whole process. Couldn't be happier to be on track to get my debt taken care of in a timely fashion. I can see why they are the number one company in their field
Very easy to work with despite a difficult situation. My first offer came through quicker than expected for substantially less than what I owed. The process could not be easier. Would give 5 stars, but still new to the program, so for me right now, this is the best it can be!!! If the program and customer service continues the way it's been going for me until the end, 5 stars for sure!!! Update: I had a second offer come through very quickly. The staff are making this process so easy and user friendly. I can see progress happening and it is such a good feeling!!
Thank you for making me one step closer to being debt free
Great job so far!
They have been SO helpful to me in my journey!!
Thanks y’all have made this easy an affordable for me.
Well spoken employees that show compassion and desire to help without being judgmental. Explained program in detail, with clear direction of the pitfalls ahead, while still remaining positive and creating assurance that they would be with me every step of the way.
Customer service is very friendly and informative. Hopefully, the NDR team can help me resolve my debt and get my credit back to where it used to be. I am looking forward to progressing with them and seeing how the future turns out.
Very helpful and made it easy to resolve all my debt. Only problem I had was the fact that all the customer service technicians didn’t speak good English and it’s really frustrating trying to figure out what they are saying. Other then that really good experience
So far my experience Has been very good. Still in the process of getting me DEBT FREE!!
Overwhelmed with my current financial situation, I decided to request help from National Debt Relief. I submitted my request and within 5 minutes received a call from Paul ** at NDR. He immediately began working to get me signed up and approved. He was calming, respectful and very professional. I appreciate all he did to assist me. Tomica, the Welcome Call Specialist was just as calming, respectful and professional as she walked me through the program. I am sad to be in this current financial situation but hopeful after speaking and working with Paul and Tomica.
It has been easy and painless!!! Such a relief.
These people have worked with me as promised. They negotiate with debtors and keep me informed on progress. The only complaint I have is the fees. But.... Without them, i would never have paid these bills off. I would recommend this to others.
I had gotten over my head in credit card debt while being a stay at home mom to my 3 kids. My husband overtime and bonuses had dried up and we had come to depend on them to make ends meet. I worked part time jobs as I could but we still fell deeper into debt. I am now working full time and I knew I need to get past this difficult time period as quickly as possible. This is not the path I wanted to go down but I am so grateful a company exists like this to help people like me who genuinely just need a clean slate to start over. (In about 3 years or so instead of 5-10 like I was on pace for.) Thank you.
Everything I needed was accomplished! Everyone was informative, answered my questions, and was very courteous. This was not an easy task for me, the staff made it that much easier. I would definitely recommend NDR to anyone in need of help.
Great customer service. Both reps were very knowledgeable and professional. The reps made me feel very at ease with the process and answered all of my questions thoroughly. I was very pleased with my encounter. Since I have never considered a debt consolidation option before, this was very helpful.
My experience with Michael ** was amazing. He was so patient with allowing me to get to my paperwork. He was personable and friendly but also very professional. He answered my questions and maintained a good level of respect. Nancy welcomed me with an upbeat and personable attitude. I feel safe with my decision to be with NDR.
I'm in over 20k in credit card debt and I wasn't sure what to do. I knew that bankruptcy was a bad idea. After reading this review dumpdebt.info/my-nationa... I decided to try national debt relief. So far they are pretty good. They helped to make the creditor phone calls stop and that's the most important aspect of it all. They also were upfront about the fees and how long the debt settlement process takes. I used Jason. You can get him if you call 855-224-0820. He's really nice and you don't have to pay a consultation fee if you use that number.
I want to thank all the hard working people at National Debt Relief and especially the customer service support and the negotiations team. The customer support team has been unbelievable in their efforts to give me information always being polite and informational in taking what ever action they could. The negotiations team were unbelievable in the efforts they made to help me get rid of almost 20,000 worth of debt i had accumalated. They were able to negotiate and cut my debt by 50 % in some cases. I am beside myself with happiness to be out of this debt and would highly recommend this program to anyone that needs it.
Everyone was very helpful and polite. I will be happy to recommend you to other people. Hopefully, I can pay you this off early. This part I do not like. The ladies went above and beyond for me. Have a great day.
The email I received gave me options and explained the breakdown of my payments.
Johnathan ** and Karen made the process painless and was able to set my wife and I at ease. Everything was explained in a manner that was understandable and open. I would definitely recommend your service. 5 Stars to both of them.
Antoine ** was awesome! Explained everything well. Welcome call was quick and painless, thank you. I did er disconnected 3 times in the middle of conversation with the welcome department. Other than that NDR was on the ball We are grateful to be in the program and hope it turns out well.
They are awesome.. I called them 2 years ago, I signed up with them and I am almost debt free. THANX TO THEM! Every time I call with questions or concerns they always help me, with GREAT CUSTOMER SERVICE! THANK YOU NATIONAL DEBT RELIEF!
When I first contacted National debt Relief I was very confused. My mind was going in many different directions. Should I do this should I not do this. I finally made the decision to do it and tackled it head on. I’m very happy so far as where this is headed. I must say it’s a long process (waiting for negotiations etc), however that’s not their fault. Going into debt didn’t happen over night for me. So their all working very hard on trying to get me out of a mess that I got myself into financially. I can’t thank the Nationals debt Relief staff enough for helping me out. Their always kind and respectful and truly want to help. I highly recommend these folks! Thanks again National Debt Relief.
After researching options for debt relief I discovered NDR as the best option among bankruptcy and debt consolidation. Little did I know at the time how much working with this organization would change my life. Even though I didn't have an enormous volume of debt, the payments were substantial enough to affect my quality of life. Though my time as an NDR client was short (about 15 months) I'm very happy with their professionalism. Not only would I recommend their service, I have been doing so to everyone I know with debt struggles for the last year. Seeking NDR's help with my debt issues was one the best decisions I've made and I adamantly recommend their service!
Graduate from program thinking everything is good with my creditors but false false one of my creditors said they didn’t receive payment now it’s stopping me from doing anything don’t trust them make sure you get everything documented before they close your account I hate this place glad I graduated or I think i did
I am so impressed I hardly know how to act! my dread has turned into a positive experience! ONLY 6 MTHS HAS PASSED AND ALMOST HAVE MY DEBT IS GONE!....................NATIONAL DEBT RELIEF ROCKS!