National Debt Relief Reviews
You've seen the online ads on Google, Bing and Yahoo. You've seen them in the mail. You've heard them on the radio. You've seen them on TV. But what do real folks say about working with National Debt Relief? National Debt Relief has reviews on several sites including the Better Business Bureau, Consumer Affairs, TrustPilot, Yelp and Google. Here's a small sample of what consumers are saying about working with National Debt Relief. Check out these National Debt Relief reviews:
Called and Roger ** was so helpful. He made me feel comfortable talking about my financial debt. Roger asked me questions and filled out the necessary paperwork so that all I had to do was electronically sign. Thank you so much. This has lifted a huge burden off my shoulders.
My agent was very helpful and made me feel like everything was going to be ok and that I was in very good hands. I feel so much relief after talking with him. I'm glad to have all my stress and worries of my debt all in one place so I can finally get everything paid and start on a clean slate. I'm so glad I called to have my debt resolved. Best decision I've ever made!
Professional. Compassionate. Trained and informed customer service agents. When you know you are over your head in debt sometimes no fault of your own. You make the call. I didn't expect such genuine understanding and support. Each is like this, it isn't you talk to one supportive person, all are professional and friendly.
I had called several months ago to inquire about your program but was working on another angle as well. It fell through. I enjoyed Michaels personality and his professionalism. I called him back and enrolled. He explained everything that I would need to know. I was just great and I think this will help me get on the right track.
I am just awed at the way my account was handled and explained to me in detail. All questions were answered in a timely fashion and so I could understand them. These people were very nice and polite to me. Great Team.
Everyone has been so friendly and helpful!!
I got in over my head with credit cards and I couldn't save enough for my taxes, so I decided to work with National Debt Relief. It has taken a little worry off. I'm still tensed about it, but it has helped. Now, I can put the money aside each month for my state taxes. Their service has been good, so far, and I'm pretty happy.
I am saving money per month and paying down my debt faster than ever. Tatiana T. was very helpful during the entire process. Can’t wait to fast forward to 4 yrs and be debt free!! What a wonderful feeling that must be. Thank you for existing to help people, National Debt Relief!!
When signing up with National Debt Relief, I just had to fill out some stuff online and then talk to them on the phone. I had to give them all my account information and then they worked out a payment plan for me. I told them what I could afford and they figured it out. I do a bi-monthly payment to them. Also, they always tell me to call them if I can't make a payment and they'll figure something out for me. They have offered COVID relief if I need to stop payment for the time being or whatever. Fortunately, I haven't had to do that. National Debt Relief communicates with me once a month with my statement. Whenever they have communication with my accounts, they call and verify before they do anything. I'm almost done now. It was a two-year plan. I just have one other account that I'm paying on. Overall, I'm really happy with the program. It has been super easy and positive for me and it relieves a lot of stress and anxiety. I'm not living paycheck to paycheck now to pay my interest.
I thoroughly enjoyed my experience with your company everything was explained in a way that I was able to understand clearly. Both gentlemen took their time no rush and very patient with me in making sure I understood everything that was in the contract.
You people have been amazing. You are with me.
I'm in over 20k in credit card debt and I wasn't sure what to do. I knew that bankruptcy was a bad idea. After reading this review dumpdebt.info/my-nationa... I decided to try national debt relief. So far they are pretty good. They helped to make the creditor phone calls stop and that's the most important aspect of it all. They also were upfront about the fees and how long the debt settlement process takes. I used Jason. You can get him if you call 855-224-0820. He's really nice and you don't have to pay a consultation fee if you use that number.
Can't say enough about NBR. They have changed sleepless nights of worrying and constant robbing Peter to pay Paul. Been with the program since November 2017 and have had two accounts completely settled in that short period of time. These accounts were settled for LESS than was owed and this included their fees which were clearly stated in the contract signed. Looking forward to setting the remaining accounts. THANK YOU NBR!!!
It been Great, everything gave been given to me in detail. And anytime I have a question or concerns I call and they have an answer, and I am pleased. Great customer service as well. The Experience has been Awesome.
Esperemos seguir avanzando para satisfacción de todos Muchas Gracias
National Debt Relief has been doing a great job. It was pretty simple to enroll with them and everything went smoothly. I was able to collect all my debt into one chunk and then pay it off. I was also able to get settlements lower than what the balance was. The negotiator was really firm and fair. They're really great people to work with. They're very quick, easy and very responsive. They really make you feel like they’re there for you. I'm very comfortable with the amount I pay. I've already had two creditors resolved already and I'm pretty happy about that.
I’m happy with them an would request them for help with your credit
When I first decided to go with National Debt Relief and I talked with the representative, I got a favorable impression of him. Since we've gone with him, we've had very good experience with them. They took our credit cards and then has been working to pay them off. The rep helped us go through and get signed up on a program. He helped us with getting a financial report to establish a savings account to be able to use to start paying our debts off. He was polite and he didn't put down on us. He led us and showed us the direction we needed to go. NDR was able to pay off one of my wife's credit cards and are working on another one, and was able to pay off one of my credit cards, and hopefully be able to pay off another. They took the harassing phone calls that we were getting and got them to stop, and got creditors to wait on their payments so we could get money to pay them. It gave us an opportunity of being able to set up a fund that we can use to eventually pay off our credit cards and our debts. It has taken a lot of the burden off that we were under. We were to the point of getting a lawyer to file bankruptcy. But this has given us an opportunity to pay some of our debtors back. We made the debts under good face and circumstances beyond our control, it got out of hand. We wanted to pay them back as much as we can so that we have more ease in our minds. If you are needing, National Debt Relief was good to work with, and they continued to try to help and work with us.
The reps were helpful. They explained the program to us so that we understood it and they answered any questions we had. It's been simple and easy with NDR.
We are quite pleased with the progress achieved by National Debt Relief !! Gladly and truthfully giving them FIVE STARS !! Mary Chilton Louisville, Ky.
Everything about NDR has been phenomenal. Life has become more manageable since I've been working with them. There's only one glitch when at one point I started feeling guilty thinking, “Is this fair thing to do? They’re my son's debts.” The person was a little bit harsh about not declining. But after that, I did decide that I was going to go through with it and every single person I've spoken to has been pleasant, been very thorough and listened. I'm 56 years old and I have to hear things and process it. Everybody's been extremely patient.
I am happy with National Debt relief, they are helping me with my bills and doing a super job, no complaints except that I was told that my payment would not go up and now I have people telling me I have to pay more, and that is not what I was told when I set this up, They said my payment would stay the same until my debt was paid, Let people know this up front so they (we) will not be taken aback. Other than that they are really helping me get a new start with high bills, especially in this time
Great service, communication and relief to me. Thank you, NDR
Very easy to work with despite a difficult situation. My first offer came through quicker than expected for substantially less than what I owed. The process could not be easier. Would give 5 stars, but still new to the program, so for me right now, this is the best it can be!!! If the program and customer service continues the way it's been going for me until the end, 5 stars for sure!!! Update: I had a second offer come through very quickly. The staff are making this process so easy and user friendly. I can see progress happening and it is such a good feeling!!
Helped and guided through very swiftly and understandable! Each call was helpful and each person had the sufficient amount of knowledge to help me with any questions I had. I would say the process was very easy and comforting. As someone who was nervous to try anything with my credit this company made fixing my credit easier than I could’ve imagined.
Everything was explained in detail and plenty of time and encouragement to read over anything before signing and agreeing. I felt no pressure to accept anything without reviewing or taking my time to make a decision. Very friendly, honest and patient service given. It was a pleasure and reassuring to speak and accept a contract with National Debt Relief. Everything was explained in detail and very professionally.
I was relieve to know someone could help me with my finances. The person who helped me was very good at her job and explained everything to me. I am glad for the help and would recommend your services to anyone with a financial problem. Thank you.
The agent that help me was so sufficiently, he had great patience with me. He went thru the contract page by page, he returned my calls when he said he would, he made me fell like that I made the right decision.
If it wasn't for National Debt Relief I would still be in a whole. They definitely helped me pay off my debt and was easy and convenient. They worked hard to get the credit cards to settle for good amounts.
I was broke by 51,000, they right have gotten me to 11,000 and my debtors are still settling with me. Thanks...
Another year towards becoming debt free. You have continued to help me reach that goal. Your agents are well-trained and nice and so far you have delivered as promised. I have had friends who have used services that stole their money and left them in worse shape than they started. I am glad that you have been honest and trustworthy. .
National Debt Relief has taken care of any issues I've had. It's smooth sailing so far. I have a little extra money.
Finding National Debt Relief has been an absolute dream.. The amazing reviews you see everywhere are valid. Every time I call with a question, the team assists me in a kind and professional manner. NDR is helping me tackle my debt - we are chipping away at a new goal every month. I am so thankful to have found NDR.
My wife used National Debt Relief in the past, and she highly recommended them. I found that they were thorough. They made sure that I was comfortable with the questions that they asked. They explained the steps and the procedures. I felt reassured. The only thing is there are times when I thought I had signed, accepted or approved a document, and then I would later get a follow-up email or a phone call later saying that I need to sign this document. It would be good if there was a way that I didn't have to do that, or if there was a way that I could just give a statement automatically to get transferred to all the documents that needed to be signed. But other than that, the experience has been wonderful. Right now, as I'm approaching the next phase from graduating from the program, there seems to be a little challenge getting in touch with the last entity of debt that I have that debt management has listed. Although they are near that 25%, it still seems to be a challenge to get in touch with that third party. Sometimes, reaching those companies can be a challenge.
Very pleased with the handling of my accounts. Knowing I got a offer on one of my debts made my mind at ease. Thanks for all the attention you have displayed on my account. Thanks again. James McCain.
I guess I didn’t realize it would take so long but I’m quite happy at at least one is taken care of
National Debt Relief helped get us on track. We'd get an email from them saying where we were at and then would ask us if we'd agree. We are almost done and we've paid off almost everything. We're working on our last credit card. There's definitely less stress and then we've been able to be better about our spending and our budget. We've been happy with everything so far.
Great communication and fair resolution for me and what I can afford.
I'm just getting started but I have such a relief of my past failures of making credit decisions. I know that I have been given the Best Help that can come. I didn't try to have bad credit, just over time it became too much to easy have. I have learned my lesson to not give up on the hope you start.
The enrollment process with National Debt Relief was easy and dealing with their reps was very good. They were pretty thorough and they were fair with the payment plan.
I am so impressed I hardly know how to act! my dread has turned into a positive experience! ONLY 6 MTHS HAS PASSED AND ALMOST HAVE MY DEBT IS GONE!....................NATIONAL DEBT RELIEF ROCKS!
National Debt Relief is always pretty transparent with me. The dashboard on the website gives me a good indication of where I am in the program. Everything is pretty straightforward. I don't have too many questions. If I need to get something removed, or get an account added, whether calling in or putting in a service request, it’s fine. Whenever I talk to any of the consultants, it is just verifying, “Hey, do I have the right person? Do I have the right information in front of me?” Then, if I have any questions, they always ask, “Hey, do you have any follow up questions? Are you sure I answered this question in its totality for you? If you do think of a question, definitely give us a call back. Feel free.” That's always good to know that folks are willing to help you. Sometimes, whenever you talk to someone from customer service, or a consultant in general, it kind of seems like you're just another number. They try to get you out of the way, but that's not the case with the experience that I've had with National Debt Relief. They should keep doing what they're doing. They are really welcoming. Kudos to them.
Finally, a company that get it! Sometimes good people have bad things happen to them. It's the game of life, you draw from the center pile of cards and you get what you get. Like your water main pipe in your front yard will break, not only once, but twice or unexpected hospital bills or turning 50 and being downsized in an extremely successful company you helped build. It's life. You can't stay in the fetal position in the corner. There is help out there. Everyone I have worked with has been unbelievably kind, considerate and knowledgeable. They have been able to create a win win situation for all involved. Someone pointed me in their direction. I had no idea companies like this even existed. I feel blessed and relieved. I'm not one to post any comments - ever. So I'm hoping this might help someone else like it helped me. Yes, there is some work on your end. Do your homework, know where you are at financially. Don't wait and think it will magically get better on it's own. It will not. They will go over their contract with you word by word. You have to listen, think and discuss. I would be in a horrible situation without their guidance and financial assistance. I am very thankful for the opportunity to work with this honest and outstanding company.
i would recommend National Debt Relief to anyone interested in seamless debt reduction. I have experienced great communication and cooperation from National. Very pleased with my debt reduction process.
When I first contacted National debt Relief I was very confused. My mind was going in many different directions. Should I do this should I not do this. I finally made the decision to do it and tackled it head on. I’m very happy so far as where this is headed. I must say it’s a long process (waiting for negotiations etc), however that’s not their fault. Going into debt didn’t happen over night for me. So their all working very hard on trying to get me out of a mess that I got myself into financially. I can’t thank the Nationals debt Relief staff enough for helping me out. Their always kind and respectful and truly want to help. I highly recommend these folks! Thanks again National Debt Relief.
My experience with National Debt Relief has been extremely positive. They are professional, trustworthy and friendly. They understood my situation and took the time to listen to my concerns. They provided clear explanation of the process and answered my many questions. I'm grateful for them and excited to be on the road to becoming debt free. Thank you National Debt Relief.
We have just begun our process and so far it has been a smooth and non stressful experience. We highly recommend their services.
National Debt Relief seemed willing to work with me the best way and the best terms. They contact me when needed, and very concise and direct. Using the online dashboard, I can monitor my payments and the progress of the program. Everything seems to be close to the schedule that we discussed in the beginning.
Excellent! Helped get us back on track! Ethical! Easy to work with! Quality! Please use NDR - your stress will be relieved. Dr. Gayle Nelson
I want to thank all the hard working people at National Debt Relief and especially the customer service support and the negotiations team. The customer support team has been unbelievable in their efforts to give me information always being polite and informational in taking what ever action they could. The negotiations team were unbelievable in the efforts they made to help me get rid of almost 20,000 worth of debt i had accumalated. They were able to negotiate and cut my debt by 50 % in some cases. I am beside myself with happiness to be out of this debt and would highly recommend this program to anyone that needs it.
Doing well at this time
Was a afraid of this route. Afraid it was a come on to rip me off. But they really are negotiating and helping me pay off debts. So pleased
I felt awful about having to use this service. The personnel explain the process adequately. But, every time you get a settlement offer, they pressure you about increasing your monthly payment. This last time, they lied to me about my account to get me to raise my monthly payment. A rep told me that the reason I needed to increase my payment was because I had a creditor coming due to be paid off. The truth is that the creditor won't be paid off until July 2022. Another rep told me I needed to raise my payment because a creditor was about to take me to court.
My brother (Kenny **) referred me to NDR because he has had GREAT SUCCESS being on their program for 2 YEARS!!! I was impressed by NDR's great customer service and their ability to asses my debt quickly, Then they were able to tell me the monthly payment I would have to make for how many years to obtain financial freedom! I finally found a sense of relief where I could live my life and not have to worry about living pay check to check!
They are awesome.. I called them 2 years ago, I signed up with them and I am almost debt free. THANX TO THEM! Every time I call with questions or concerns they always help me, with GREAT CUSTOMER SERVICE! THANK YOU NATIONAL DEBT RELIEF!
Everything has been so simple and quick. Everyone I've talked with has been so helpful, understanding, and knowledgeable. They really put me at ease about this whole. Situation and the results have happened quickly so far.
I want to say how much I LOVE this company, they are helping me tremendously so far and they are great at what they do. They just settled my first debt for LESS than what I originally owed, and that is INCLUDING their fee for settling. There are a lot of customers leaving reviews that mention they did not know about the fee NDR charges for settling, but these are the people that must have signed the contract without thoroughly reading it first. It is this company's job to tell you what you are signing yes, but it is a customer's job to read the fine print before signing a contract... everyone knows you should always read through every word before signing. I have only been with this company since January 2018 and they have already settled one of my accounts, they are working on settling my 4 other creditors at the same time! This company definitely upholds their end of their contract. Yes, it does cost money monthly for fees as well as a fee for when they settle an account, however it is definitely worth it. Glad I ignored the negative reviews!
Rachel M. helped me with all of my questions. If I have any more debt in the future I will certainly use National Debt Relief. The customer service was just amazing. She was super nice and very understanding of my issues.
I called National Debt Relief because they had a settlement offer for me. It was explained fully and I accepted.
Duane was on top of it. He did a great job getting me enrolled. I highly recommend National Debt Relief. I'm really looking forward to being debt free. Thanks National Debt Relief. I'm so glad I chose them. I recommend it to you.
The timeline for making settlement agreements was explained in a manner to my satisfaction. One settlement reached, 3 more to go!