National Debt Relief Reviews
You've seen the online ads on Google, Bing and Yahoo. You've seen them in the mail. You've heard them on the radio. You've seen them on TV. But what do real folks say about working with National Debt Relief? National Debt Relief has reviews on several sites including the Better Business Bureau, Consumer Affairs, TrustPilot, Yelp and Google. Here's a small sample of what consumers are saying about working with National Debt Relief. Check out these National Debt Relief reviews:
I want to thank NDR for helping work to get in a better financial position. Ritchie was both helpful and unjudgemental. I was very upset and he was very kind. The process was easily accomplished and was explained very well. I'm confident that if I have any questions in the future they will be answered.
great service
I worked with Franklin, and a lady in client services (I cannot remember her name) but both explained the whole process, made sure I understood. And most importantly, they listened and really seemed to care about me as a person, not a number.
Borris and the woman who helped me with the Welcome Call were both fantastic - they made me feel at ease throughout the entire process - I felt very happy and confident with my decision to enroll with National Debt Relief.
I have a lot of credit card debt. I did a little bit of research on companies and it seemed that National Debt Relief was the best bet. I'm halfway through the consolidation process with them and it is working out really well. Their reps have been really helpful and they have answered all my questions either by phone or by email. I feel very good working with them.
Everyone was very helpful and polite. I will be happy to recommend you to other people. Hopefully, I can pay you this off early. This part I do not like. The ladies went above and beyond for me. Have a great day.
National Debt Relief has helped me get out of so much debt and I can't hardly wait until it is all paid. Thank you National Debt Relief team.
I am working paying off the second settlement. 3 mire to go. Thansk!
I am so impressed I hardly know how to act! my dread has turned into a positive experience! ONLY 6 MTHS HAS PASSED AND ALMOST HAVE MY DEBT IS GONE!....................NATIONAL DEBT RELIEF ROCKS!
Your people were very helpful and explained the project and what all that would be happen if I did not follow through and how the law works and how the payments are made. Then in the end they show you how to rebuild up your credit again.
Only 1 of the 5 debts have been settled
Everything I needed was accomplished! Everyone was informative, answered my questions, and was very courteous. This was not an easy task for me, the staff made it that much easier. I would definitely recommend NDR to anyone in need of help.
This is an awesome service - totally satisfied with the whole process.
Johnathan ** and Karen made the process painless and was able to set my wife and I at ease. Everything was explained in a manner that was understandable and open. I would definitely recommend your service. 5 Stars to both of them.
I highly recommend this company to anyone who has been stuck in debts.
I want to say how much I LOVE this company, they are helping me tremendously so far and they are great at what they do. They just settled my first debt for LESS than what I originally owed, and that is INCLUDING their fee for settling. There are a lot of customers leaving reviews that mention they did not know about the fee NDR charges for settling, but these are the people that must have signed the contract without thoroughly reading it first. It is this company's job to tell you what you are signing yes, but it is a customer's job to read the fine print before signing a contract... everyone knows you should always read through every word before signing. I have only been with this company since January 2018 and they have already settled one of my accounts, they are working on settling my 4 other creditors at the same time! This company definitely upholds their end of their contract. Yes, it does cost money monthly for fees as well as a fee for when they settle an account, however it is definitely worth it. Glad I ignored the negative reviews!
Very helpful and encouraging.
They don't disclose hidden fees, debt still rising and I have to pay tax on forgiven tax... Probably I will pay 90% at the end and messed up credit...
Great job. The program is just what I needed. I like it so much I mentioned it to other people. Thanks. I am glad you were there. The paperwork was easy to understand. The worker Mr ** he was easy to understand. He was great.
Gilbert ** - intake person was awesome. He was very personable and concerned about me and what was best for me. Thanks so very much then the welcome person sorry, she was so enthusiastic and fun to welcome me and share the success in my journey to being debt free and she gave great advice what not to to and to do. She and Gilbert are a great access to the company. Thanks again.
Im happy that they have the correct answers to my questions.Put my concerns as their first priority.They are so prfessional.Enjoy doing business with them.
Finally, a company that get it! Sometimes good people have bad things happen to them. It's the game of life, you draw from the center pile of cards and you get what you get. Like your water main pipe in your front yard will break, not only once, but twice or unexpected hospital bills or turning 50 and being downsized in an extremely successful company you helped build. It's life. You can't stay in the fetal position in the corner. There is help out there. Everyone I have worked with has been unbelievably kind, considerate and knowledgeable. They have been able to create a win win situation for all involved. Someone pointed me in their direction. I had no idea companies like this even existed. I feel blessed and relieved. I'm not one to post any comments - ever. So I'm hoping this might help someone else like it helped me. Yes, there is some work on your end. Do your homework, know where you are at financially. Don't wait and think it will magically get better on it's own. It will not. They will go over their contract with you word by word. You have to listen, think and discuss. I would be in a horrible situation without their guidance and financial assistance. I am very thankful for the opportunity to work with this honest and outstanding company.
The lady did a tremendous job, answered all of my questions and made sure I was satisfied before hanging up. Made me feel valued and wanted. Everything was explained to me in a way that I could understand. Truly satisfied.
Staff was very courteous and helpful in explaining the National Debt Relief program and how it works. Even though my credit score may be lowered this is a better outcome for me to honor my debt to creditors. At the age of 70 and physical limitations I may only have a few hrs left to work as a waitress. So by joining NDR I can relieve me of meeting my obligations to creditors and incurring additional page fees and interest.
Overwhelmed with my current financial situation, I decided to request help from National Debt Relief. I submitted my request and within 5 minutes received a call from Paul ** at NDR. He immediately began working to get me signed up and approved. He was calming, respectful and very professional. I appreciate all he did to assist me. Tomica, the Welcome Call Specialist was just as calming, respectful and professional as she walked me through the program. I am sad to be in this current financial situation but hopeful after speaking and working with Paul and Tomica.
they have eliminated 50 Percent of my debt in a year and a half when I started with National Debt relief I started with 27.000 dollars in debt. now I have 11,000 left. I feel so happy to have trusted National Debt relief. i started a little bit skeptical but they proved me wrong. Thank you national debt relief for all you have done.
We had some rough times and we were not able to make our ends meet. Since this has never happened to me before, I didn’t realize there was something like National Debt Relief until we did some research. I hate to do it, but I had no choice and had to go this route. I also found out that NDR's service is a lot better than most companies out there. NDR's customer service is awesome. The first time I called, the person who I spoke with was very positive, helpful and knowledgeable. She was so patient, too, and we felt very comfortable talking to her. The way she spoke to us was what made us decided to go with NDR. She also explained to us step-by-step how the program would work which made us more confident about it. The enrollment process was excellent. We are about 50% into the program and so far, NDR has helped us a lot in taking care of talking to the creditors and settling with them. They've gone above and beyond to settle at the amount which would be very comfortable for us. There was also one situation where they had to contact the attorneys and they took care of that really fast. I wish the payment was a little bit less though, but it was good that they set it up like that. Being with NDR is for the better. Even though we are still going through hardship right now, I’m trying to control everything and do a little bit more disciplined life than what we were before. Overall, NDR is doing a fantastic job.
Very bad telephone service. Waiting time most of the times exceed 15 minutes.
My experience with Michael ** was amazing. He was so patient with allowing me to get to my paperwork. He was personable and friendly but also very professional. He answered my questions and maintained a good level of respect. Nancy welcomed me with an upbeat and personable attitude. I feel safe with my decision to be with NDR.
Glad to get one debt settled
Well spoken employees that show compassion and desire to help without being judgmental. Explained program in detail, with clear direction of the pitfalls ahead, while still remaining positive and creating assurance that they would be with me every step of the way.
Excellent! Helped get us back on track! Ethical! Easy to work with! Quality! Please use NDR - your stress will be relieved. Dr. Gayle Nelson
email: lulamgeorge@yahoo.com Note to Moderator: Process as usual. DO NOT DELETE THESE NOTES. Note to Approver: Process as update - combine with original to 3561307 and use ONLY the pertinent parts for UPDATE. National Debt Relief: September 20 (1) Caller: Charlotte I had surgery and I was out for three months, and I fell behind on my bills. I saw National Debt Relief on TV, I took the number down and then I called them. They gave me information on how I can consolidate bills and pay everything in one-time versus trying to catch up on things that I had fell behind on. During the enrollment process, I just emailed the information to Steven and he got the ball rolling. He had people call me, set up the program for me, gave me the payment, and told me how much of money it would be and how long it would be taking that amount out. He also told me if I have any other bills that I need to add in there, I can add it in later. Since I got on their program, bill collectors have stopped calling and harassing me. And when they do call, I have them call the NDR 800 number and have NDR take care of it. So far, everything is working good. The process is two years and I am six months into the process right now. I was very comfortable working with Steven and with the total arrangement. He was honest. He made sure I was comfortable with the amount that I'm able to pay. And every month, someone would call me and ask me if I have any issues going on that I might need to lower my payments or anything. They also set up a thing with me where I can go in and check out my bills every month to see how much is being paid and who all accepted the information. And if I have any questions, I have an 800 number I can call. NDR is a great company and I've referred a couple of people to them.
Customer service was awesome with both representatives... very knowledgeable and helpful. Manwa was vey thorough and helpful. Definitely will recommend National Debt Relief to others. Seems like a smooth process and looking forward to getting everything tooken care of! Thanks again! Awesome team!
They are really helping decrease my debt little by little
I had a great experience, Matthew explained everything wonderfully to me and helped me be at ease while going through this uncomfortable process. He was very clear, concise and explained to me the process and was also very patient with me when I had questions and when I was needing time to make my decision. I would recommend this company to anyone.
Pretty good company they do a good job and so far I don't have any problems with them I know it's hard to trust what agency is going to help him which agency is going to screw you over but this agency seems like the one that's going to help you out so I'm a happy customer
I had gotten over my head in credit card debt while being a stay at home mom to my 3 kids. My husband overtime and bonuses had dried up and we had come to depend on them to make ends meet. I worked part time jobs as I could but we still fell deeper into debt. I am now working full time and I knew I need to get past this difficult time period as quickly as possible. This is not the path I wanted to go down but I am so grateful a company exists like this to help people like me who genuinely just need a clean slate to start over. (In about 3 years or so instead of 5-10 like I was on pace for.) Thank you.
I feel like I was given all the information necessary to make this a positive and successful experience. The representatives that I spoke with were amazing. I would definitely recommend this to a friend. I hope this will be the best choice and final step in my road to credit freedom.
Edward, my account contact was so extraordinarily patient with me. He answered every question directly. He was sympathetic and honest when addressing my concerns and my panic in accepting the fact that I KNEW I needed help. He was strongly stating the truth but was not pushy.
Thay have been so helpful and amazing during a difficult time.
I'm in over 20k in credit card debt and I wasn't sure what to do. I knew that bankruptcy was a bad idea. After reading this review dumpdebt.info/my-nationa... I decided to try national debt relief. So far they are pretty good. They helped to make the creditor phone calls stop and that's the most important aspect of it all. They also were upfront about the fees and how long the debt settlement process takes. I used Jason. You can get him if you call 855-224-0820. He's really nice and you don't have to pay a consultation fee if you use that number.
Everything has been so simple and quick. Everyone I've talked with has been so helpful, understanding, and knowledgeable. They really put me at ease about this whole. Situation and the results have happened quickly so far.
Customer service is very friendly and informative. Hopefully, the NDR team can help me resolve my debt and get my credit back to where it used to be. I am looking forward to progressing with them and seeing how the future turns out.
Thanks to National debt relief gradually getting out of debt I really appreciate it thanks
I want to thank all the hard working people at National Debt Relief and especially the customer service support and the negotiations team. The customer support team has been unbelievable in their efforts to give me information always being polite and informational in taking what ever action they could. The negotiations team were unbelievable in the efforts they made to help me get rid of almost 20,000 worth of debt i had accumalated. They were able to negotiate and cut my debt by 50 % in some cases. I am beside myself with happiness to be out of this debt and would highly recommend this program to anyone that needs it.
When I first contacted National debt Relief I was very confused. My mind was going in many different directions. Should I do this should I not do this. I finally made the decision to do it and tackled it head on. I’m very happy so far as where this is headed. I must say it’s a long process (waiting for negotiations etc), however that’s not their fault. Going into debt didn’t happen over night for me. So their all working very hard on trying to get me out of a mess that I got myself into financially. I can’t thank the Nationals debt Relief staff enough for helping me out. Their always kind and respectful and truly want to help. I highly recommend these folks! Thanks again National Debt Relief.
Great customer service. Both reps were very knowledgeable and professional. The reps made me feel very at ease with the process and answered all of my questions thoroughly. I was very pleased with my encounter. Since I have never considered a debt consolidation option before, this was very helpful.
My experience have been great . Keep up the good work.
I have too much debt. I saw an ad from National Debt Relief on my computer and decided to use them. The enrollment took a week and a half and it was easy. They worked with me on my payment plan very well. My negotiators were also very informative and they explained everything. National Debt Relief is now doing my monthly payments and bargaining with my creditors and they are doing a fine job. They are a very good company. They have made my life a lot better and now I have less stress.
My first agent I talked to was great. Teneesha ** is such a pleasure to deal with and talk to. The second girl I talked to not so much, I don't think telling me I need a electronic device is any of her business. Otherwise I'm good. I appreciate the help I'm receiving from you. Thank you.
They go above and beyond to help u
I was a little nervous about making the decision to make the call to National Debt Relief, but after speaking to the representative I felt more at ease. He explained everything in detail and went over the documents with me. I am glad I made the choice to contact National Debt Relief.
Your agent are very helpful and take the time to explain in detail. Especially Theodore ** who did the lion’s share of our contract. He is not only knowledgeable, but also very patient. As an older citizen, I appreciate your company's attitude of being helpful and explaining everything.
They are helping me get to whereI want to be
I am very please with the professionalism, and speed of the staff. So far they have saved me thousands of dollars.
I was stressed out because we constantly paid our bill and kept our credit staying good, but we weren't going anywhere with the money. I kept paying, but I didn't see my bill dropping. I wanted to get something where I could be debt free. I read some reviews and talked to them on the phone and I felt comfortable with them. So I got National Debt Relief’s services. It's going help me in the long run, but it killed my credit and that sucks. We did a three-year program where we had 16,000 in debt and we pay monthly. We're about 75% done and it has been working really good. I’m impressed with the negotiator’s willingness to help and explain everything to me. Any questions I had, they made me feel comfortable with it. They’re calm, nice, and they understand. I just wish they would call a little bit more frequently and just give you updates because life is so busy. It doesn't have to be long and drag out, just a 10-minute conversation because compared to logging on to a computer for updates (which is convenient), it's just easier to have somebody call real quick, and make a simple, fast phone call. Other than that, I do not have any complaints, having NDR makes it a lot less stressful knowing that these things are getting paid off instead of just the interest. I would definitely recommend them.
It works!! We owned a business that when the economy went down we had to use credit cards to keep the business open during the slow time. Thinking we could pay off the credit cards in the summer but then the summer didn't get as busy as it normally would and we just kept getting into more and more debt. We got into $55,000 worth of debt and we would pay about $5000 a year in payments but didn't see much of a decrease in our principal balance. So I hear of this company and thought I'd give it a try because it couldn't make it worse that's for sure. We wanted to pay off our debt but, felt like we were getting now where. We have been with National Debt Relief for 2 years now and it has lifted so much stress off our backs and they have settled over 65% of our debt. They have been wonderful to work with and they take care of it all. They are amazing and have awesome customer service.
Very easy to work with despite a difficult situation. My first offer came through quicker than expected for substantially less than what I owed. The process could not be easier. Would give 5 stars, but still new to the program, so for me right now, this is the best it can be!!! If the program and customer service continues the way it's been going for me until the end, 5 stars for sure!!! Update: I had a second offer come through very quickly. The staff are making this process so easy and user friendly. I can see progress happening and it is such a good feeling!!
Can't say enough about NBR. They have changed sleepless nights of worrying and constant robbing Peter to pay Paul. Been with the program since November 2017 and have had two accounts completely settled in that short period of time. These accounts were settled for LESS than was owed and this included their fees which were clearly stated in the contract signed. Looking forward to setting the remaining accounts. THANK YOU NBR!!!
They are awesome.. I called them 2 years ago, I signed up with them and I am almost debt free. THANX TO THEM! Every time I call with questions or concerns they always help me, with GREAT CUSTOMER SERVICE! THANK YOU NATIONAL DEBT RELIEF!