National Debt Relief Reviews
You've seen the online ads on Google, Bing and Yahoo. You've seen them in the mail. You've heard them on the radio. You've seen them on TV. But what do real folks say about working with National Debt Relief? National Debt Relief has reviews on several sites including the Better Business Bureau, Consumer Affairs, TrustPilot, Yelp and Google. Here's a small sample of what consumers are saying about working with National Debt Relief. Check out these National Debt Relief reviews:
I'm in over 20k in credit card debt and I wasn't sure what to do. I knew that bankruptcy was a bad idea. After reading this review dumpdebt.info/my-nationa... I decided to try national debt relief. So far they are pretty good. They helped to make the creditor phone calls stop and that's the most important aspect of it all. They also were upfront about the fees and how long the debt settlement process takes. I used Jason. You can get him if you call 855-224-0820. He's really nice and you don't have to pay a consultation fee if you use that number.
National Debt Relief reduced my debt by 70% with one company, so far.
They were very clear and concise!
My experience was satisfying. All of the transactions went smoothly. The representatives were knowledgeable and courteous. This will help me sleep better at night, knowing my debt will be handled by a company that has the expertise to do so.
I am very satisfied with this company.I would strongly recommend it to others.Finally getting out off debt.thank you.
The customer service and results speak for themselves. There is no question unanswered or at least the answer sought. This time of your life is difficult enough without the customer service, respect, and concern given by those at National Debt Relief.
All people I have interacted with have been courteous, empathic, and articulate regarding this process. I look forward to my outcome. The person I spoke with on the Welcome call was herself enrolled in the program. She was extremely helpful and reassuring and gave me needed level of confidence to move forward.
I'm just a person with debts, Paul was very nice and understanding and Everyone was pleasant and understanding keep up the good work, I will recommend you to my family and friends. I'm looking forward to start this new journey and got out of debt.
Just got started. Hoping it's a great service to use. I'll be debt free in a few months. First time doing this so I'm feeling better to be debt free for myself and children we'll bring. I've got to learn how to be more careful how I spend money.
The two people that I spoke with seem to be very professional and courteous. They were also very thorough. They went over every little detail of their program. I felt comfortable while speaking with both of them. It was a very good experience.
Can't say enough about NBR. They have changed sleepless nights of worrying and constant robbing Peter to pay Paul. Been with the program since November 2017 and have had two accounts completely settled in that short period of time. These accounts were settled for LESS than was owed and this included their fees which were clearly stated in the contract signed. Looking forward to setting the remaining accounts. THANK YOU NBR!!!
I was very impressed with the level of professionalism during the phone conversation. If she is an example of the quality of this company, then I have made the correct choice is receiving help from NDR. I am looking forward to working through this process and coming out much better in 3 years. Thank you!
All of your employees that I talked to was very helpful, friendly, and professional. They were very knowledgeable and helped me thoroughly. I would recommend National Debt to anyone that needs your service. Your services are greatly appreciated because otherwise I would have either been in jail or would have lost my mind which would have caused depression or suicide.
Made the whole process very easy! Answered all of my questions and dealt with all of my concerns! Very professional. I am quite pleased and would definitely refer friends and family! I’m happy to say the process was very painless!
When I first contacted National debt Relief I was very confused. My mind was going in many different directions. Should I do this should I not do this. I finally made the decision to do it and tackled it head on. I’m very happy so far as where this is headed. I must say it’s a long process (waiting for negotiations etc), however that’s not their fault. Going into debt didn’t happen over night for me. So their all working very hard on trying to get me out of a mess that I got myself into financially. I can’t thank the Nationals debt Relief staff enough for helping me out. Their always kind and respectful and truly want to help. I highly recommend these folks! Thanks again National Debt Relief.
I am very pleased with the whole process. I was impressed with everyone I worked with. Very professional and made sure I understood everything they presented. I look forward to becoming debt free soon. This seems to be a company that is easy to work with.
By far the best debt settlement company out there. Very professional & lots of great services are included in the plan! The welcome call was helpful and I became acquainted with the plan and online account options. Thank you for helping me get back to living again!
Everything has been so simple and quick. Everyone I've talked with has been so helpful, understanding, and knowledgeable. They really put me at ease about this whole. Situation and the results have happened quickly so far.
I want to thank all the hard working people at National Debt Relief and especially the customer service support and the negotiations team. The customer support team has been unbelievable in their efforts to give me information always being polite and informational in taking what ever action they could. The negotiations team were unbelievable in the efforts they made to help me get rid of almost 20,000 worth of debt i had accumalated. They were able to negotiate and cut my debt by 50 % in some cases. I am beside myself with happiness to be out of this debt and would highly recommend this program to anyone that needs it.
Everyone I spoke with was very thorough and very polite. The process was very easy! Thank you so much for making things very comfortable and making sure I understood the process every step of the way! Giving information was very easy. Having someone go over the packet with you was great. A great experience considering the uncomfortable nature of being in debt.
The agents that worked with me did a very good job at explaining the program and other information. They were also professional and very courteous. Thank you so much! I will recommend National Debt to anyone I can, and anyone that needs the help. Thank you again.
Worked for me. I would recommend National Debt Relief.
Finally, a company that get it! Sometimes good people have bad things happen to them. It's the game of life, you draw from the center pile of cards and you get what you get. Like your water main pipe in your front yard will break, not only once, but twice or unexpected hospital bills or turning 50 and being downsized in an extremely successful company you helped build. It's life. You can't stay in the fetal position in the corner. There is help out there. Everyone I have worked with has been unbelievably kind, considerate and knowledgeable. They have been able to create a win win situation for all involved. Someone pointed me in their direction. I had no idea companies like this even existed. I feel blessed and relieved. I'm not one to post any comments - ever. So I'm hoping this might help someone else like it helped me. Yes, there is some work on your end. Do your homework, know where you are at financially. Don't wait and think it will magically get better on it's own. It will not. They will go over their contract with you word by word. You have to listen, think and discuss. I would be in a horrible situation without their guidance and financial assistance. I am very thankful for the opportunity to work with this honest and outstanding company.
Thank you all for helping me through this process. Everyone I dealt with was professional, courteous and patient. The process was very quick and easy to understand and I appreciate everyone's assistance. I look forward to continuing to work with your company to clear this debt up. Thanks.
Cristal was very helpful but also very kind which I appreciate. Shevon was likewise helpful and nice. I like that so far everyone I have spoken to is both helpful and kind. I really do not have anything else to say yet. I have only just started with the program.
so far so good...Easy to deal with and they have handled most of my debt.
Always available, knowledgeable people never have to be switched to other departments. fair and efficient resolve.
Being in a situation for a couple of years not being able to get work our debt got out of hand. Thankfully we found National Debt and with kind and caring employees we were assured that we were not alone and could be helped with our debt.
They are professional and take the stress out of a stressful time. They know how to deal with creditors and they conduct themselves well and communication is very good
A friend of mine recommended me to National Debt Relief because I had some debt that I was paying off. I was actually contacting individually and negotiating myself. Then my friend told me to try this program. I was investigating to see how it is and it took me a month. I saw that these companies tend to be money pits so I did my research. The reviews and the testimonies were the determining factors that made me go with National Debt Relief. Plus somebody I know and trust very well personally went through the process, and that gives me that comfort. I thought the enrollment process would be more of a hassle. But as far as starting out the program, getting the materials and reading the disclosures, they made it simple and fluid. Then the money I pay monthly was determined by the amount of debt that I have and that they're trying to pay off. It was 900 bucks a month and they said 48 months. They also have one that’s pretty high but I was in the process of buying a house so I was thinking whether I could afford it. But they were able to work with me. I had moving expenses and they postponed my payment for two months. They were able to do that with no problem and no pressure. I didn’t have to go through hoops and mazes to get that request. It was literally a quick phone call. That was cool. The money goes into a savings account and once they see a certain amount, they try and negotiate with the creditors to pay off the debt at a good discount. The negotiators have also always called me when they've settled debts. Every time they came up with a deal, a payment schedule or anything to do with a specific creditor, they would contact me, inform me and ask for my permission to continue if I would choose to continue. I like the fact that they actually take the time and ask if they have permission to proceed. Sometimes, companies think they have a power of attorney and they're safe like that. But NDR actually contacts you to see where you're at. And if they require additional payments to close the account, they would reach out. “You have to pay extra 50 bucks a month for the next three months if that's okay with you. It's feasible to get this debt covered.” They're straightforward and on their ball. This might be because of the legal measures but they have a limit on the amount of time you can settle the debt. I think 46 months is the most. Having extra cash, I can afford it. But for somebody who is of lower income, it will be a little bit more fees if they allowed more time to accumulate the funds in the savings account. NDR gets a little percentage as their cost but most of my money is being used to pay off the debt. And for anything left over in the savings account, they let me refund checks. It's great. You can't ask for more. I would definitely recommend somebody to the process. I'm also pretty comfortable working with them. My customer service representatives call me once every two months just to see where I'm at. They give me updates and ask me about any questions on any of my accounts, any of my creditors being negotiated or the saving account that the money goes to. And I like that. It's so refreshing. Not even my car loan bank calls me. NDR is a big company but they try to make sure that they're squared away. Plus anytime I call, have a question or want to deposit extra funds, they respond quickly. I'm not on hold for too long, no more than 10 minutes. If they don't know the answer, they would put me on hold and ask the supervisor or even the supervisor would get on the phone and talk with me. When I email them, I get a response within 24 hours. I'm about 60% of the way done and the program has paid off a few of my debts. I was able to close out at least four accounts and NDR is working on a few more. The program has also helped me save a few gray hairs with all these creditors because sometimes they can be a little feisty.
Good evening. The call was very helpful. The man was very courteous and helped explain the program thoroughly. This is giving me quite a bit of peace of mind as we begin this journey to becoming debt free. I can't thank you enough.
I want to say how much I LOVE this company, they are helping me tremendously so far and they are great at what they do. They just settled my first debt for LESS than what I originally owed, and that is INCLUDING their fee for settling. There are a lot of customers leaving reviews that mention they did not know about the fee NDR charges for settling, but these are the people that must have signed the contract without thoroughly reading it first. It is this company's job to tell you what you are signing yes, but it is a customer's job to read the fine print before signing a contract... everyone knows you should always read through every word before signing. I have only been with this company since January 2018 and they have already settled one of my accounts, they are working on settling my 4 other creditors at the same time! This company definitely upholds their end of their contract. Yes, it does cost money monthly for fees as well as a fee for when they settle an account, however it is definitely worth it. Glad I ignored the negative reviews!
I have credit card concerns and NDR is taking care of it for me. They are the best around, from what I’m told. The enrollment process turned out to be easy and I talk to the negotiator all the time. They got a very good program. I called them and told them what I had, and some information on the cards that I had. And so far, they’ve covered all of them. I hardly got any calls or anything from the credit card people. NDR made it a lot easier for me. I ain't so uncomfortable with everything that I had before. I'm very satisfied.
They were quick to resolve a couple of the accounts I had, but I had to pay extra.
Chuck was very polite & guided & stood w/ me through the whole procedure & explained everything in detail. Though we had problems getting documents signed (due to my phone) he remained patient & was consistent. Tameka did an excellent job of reviewing all things Chuck had told me & explained all things I should do regarding creditors & my responsibilities & all fees & litigations. I thank you for the help of all these people who were very professional. I also spent time w/ Armani trying to get the application through due to the problems w/ my phone issues. Thank you all so much & I believe we are going to have a pleasant working relationship.
Very Understanding staff. Helped me understand, how the debt relief process works, and all steps involved. They made my decision easy on getting help. Thank you for a true and honest company. Glad I decided to give National Debt Relief a shot, to help change my financial life for the better.
I wish NDR would of mentioned before I signed up about the 1099c we get from our debtors. Only one making money is NDR. I saved vey little money for messing up my credit rating. I would not recommend any debt relief company to people viewing this.
NDR had all my financial information incorporated in my agreement which made the process much easier and faster. Everything was set out and the Customer service representative was there the whole way to explain all the issues. They let me know that I may be encountering some difficult times with creditors but they will be there to take over. Also, there may be a four or more month gap between my first escrow payment and my first settlement due to the time it takes creditors to begin collection action. I chose NDR because of its BBB rating's long history.
Teddy ** and the welcome caller were fantastic! They read everything to me and consistently asked if I understood which followed with, "Do you have any questions. I feel like I understand how your program works and I will work diligently to increase my savings account so I help you help me pay my debt off as fast as possible.
I had lost my job and I had debt. I didn’t see any way out of it. My husband suggested I consolidate it and I looked at the AAA scores and the Better Business Bureau. Then I called in to National Debt Relief and interviewed with Arthur. He said it seemed like a hardship to him. Then it was pretty simple to enroll. It took a little while on the phone but they’re always very responsive. If I have any questions, I can just call. They also send me e-mails with regular updates. Plus they've got everything laid down on the front page of the website and on my user profile. It's simple to read and to get a hold of someone. Once, they were trying to make me pay a little bit extra to cover one of the creditors that had asked for a certain amount. They were wanting $100 or something. But when I couldn’t up my payment every month, they said that if I turn it down, the creditor might settle for more in the future. I hadn't read through all of the fine print but I didn’t realize that something like that would happen. But it’s also kinda my fault. As far as I know, the staff at National Debt Relief is not lying about anything. They’re really friendly and professional, and that’s all I asked for. I’ve settled six of the 13 accounts at less than what I owed them so that was very helpful. It’s great. As far as I know, there’s not a cost to the program either. But I’m sure National Debt Relief is getting a fee or interest from the monthly fee that I’m paying. Still, it’s a lot less than what I was paying for all credit cards so I’m perfectly happy with it. Working with them has certainly lifted a burden and anytime you lift a burden like that, the quality of life will improve. So I feel better.
My welcome team was very informative and helpful with the questions that I asked. I have no intention of cheating such a helpful program as National Debt Relief, and am grieved to know that it can and does happen. I hope that I am able to complete this program, as I understand it is not a mere fantasy and will not happen overnight. I initially questioned the program and its entirety, for I had to be certain it was not a scam. I still carry uncertainty in knowing I'm being asked (not willed, but asked) to purposely cease paying my creditors, even though I know it is the only way for it to work. I am also wary at the notion of possible legal action, but find some comfort in knowing it has only happened not a handful of times. My welcome team was genuine in offering their time and effort for my sake, so I will make every effort to complete this program. Thank you very much for accepting me.
I was in over my head in credit card debts and it had been difficult paying it. I searched National Debt Relief out and they seemed to have a good rating so I went for it. The enrollment process was easy and they let me make a payment that I could afford. Even if I couldn’t make that, they would give a notice three days ahead of time. And if I wanted to pay more, they would just get on that. They worked with me on the payment plan very well. So far, I'm completely satisfied with the program. They’ve already settled with five companies. They let me know if they were able to make a deal. They call or notify me by email and make sure that I approve it and they won't do anything without telling me first. So that’s been good. They have helped reduce my debts and negotiate with the credit card companies. I haven't really had to deal with them other than getting a lawyer here and there from a creditor. It's difficult but they take care of it. They also let me know if there are any changes and they're quick to follow everything. My experience has been really good so far. It's easy and there is less stress. I haven't really had to worry about any of these creditors and at this time in my life, it meant a lot to have that worry off of me.
I am so happy that a friend referred me to National Debt Relief. I am very aware of what will be transpiring because of the wonderful communication that has been given to me in writing and on the phone. I have all the tools I need to get through this very trying time. Thank you!
Anthony who signed me up for the program was very professional and answered all of my questions. He also addressed any concerns at the same time. He was thorough and made me feel comfortable with my decision to sign up with the service. The welcome call was exactly the same experience.
Everyone that I have spoken to has been very helpful and professional. They have made it a very understandable and smooth process. I have just started with National Debt Relief but my experience so far has been very positive. I already feel relief from the daily pressures even though I have just begun this process.
Devon and the Welcome call representative were extremely thorough, it is so refreshing to have the accessibility to speak to a Devon and the Client Success Team at any time if need be. Thank you for all your expertise and amazing customer service.
The only thing I would change so far is just more fluent English speaking customer service advocates. Other than that, the people I have spoken with seem very caring for the hardship that I am trying to work through and gave me ample opportunity to ask questions and told me how to get in contact with them should any arise. This is a scary process but so far the people I have spoken with have eased my anxieties well.
I was skeptical at first about a company guaranteeing me help with my debt. National Debt Relief has proved to me that they are a trusted company. I would refer them to others in excessive financial debt as myself.
I am so impressed I hardly know how to act! my dread has turned into a positive experience! ONLY 6 MTHS HAS PASSED AND ALMOST HAVE MY DEBT IS GONE!....................NATIONAL DEBT RELIEF ROCKS!
Great experience, the customer service representative was very professional, knowledgeable and helpful. I was walked through the whole process with no interruption and the agent has spoken with a very clear voice. The whole process did not take long time.
All my debt has been resolved much earlier than anticipated and for less than 50% of the original debt.
Appreciate the support and determination to work with my creditors to absolve my debt situation coming out of a divorce. It is not only the financial piece of mind that National Debt Relief provides, but personal satisfaction that they have your back.
They are awesome.. I called them 2 years ago, I signed up with them and I am almost debt free. THANX TO THEM! Every time I call with questions or concerns they always help me, with GREAT CUSTOMER SERVICE! THANK YOU NATIONAL DEBT RELIEF!
Faster than I thought, on this one.👍👍
Very easy to work with despite a difficult situation. My first offer came through quicker than expected for substantially less than what I owed. The process could not be easier. Would give 5 stars, but still new to the program, so for me right now, this is the best it can be!!! If the program and customer service continues the way it's been going for me until the end, 5 stars for sure!!! Update: I had a second offer come through very quickly. The staff are making this process so easy and user friendly. I can see progress happening and it is such a good feeling!!
Excellent very good company
Excellent! Helped get us back on track! Ethical! Easy to work with! Quality! Please use NDR - your stress will be relieved. Dr. Gayle Nelson
I think it takes a long time to negotiate by the time yu graduate yur credit is shot
Going just like you said it would.
Overall outstanding service. I just wish I could get supporting documentation a little faster from NDR. I work in the financial industry and have to make prompt disclosures, about the details of my compromises, to my employer. Sometimes I feel like those communications could be sent quicker.