National Debt Relief Reviews
You've seen the online ads on Google, Bing and Yahoo. You've seen them in the mail. You've heard them on the radio. You've seen them on TV. But what do real folks say about working with National Debt Relief? National Debt Relief has reviews on several sites including the Better Business Bureau, Consumer Affairs, TrustPilot, Yelp and Google. Here's a small sample of what consumers are saying about working with National Debt Relief. Check out these National Debt Relief reviews:
It was a good thing, I'm saving a lot of money and help me in becoming debt free. The people I spoke with were very helpful and worked very hard to put me in a better situation. I would like to thank them very much for their help.
They’re so helpful. Thank you so much.
I want to thank all the hard working people at National Debt Relief and especially the customer service support and the negotiations team. The customer support team has been unbelievable in their efforts to give me information always being polite and informational in taking what ever action they could. The negotiations team were unbelievable in the efforts they made to help me get rid of almost 20,000 worth of debt i had accumalated. They were able to negotiate and cut my debt by 50 % in some cases. I am beside myself with happiness to be out of this debt and would highly recommend this program to anyone that needs it.
Everyone was very reassuring and understanding of my situation and focused on a solution for me. All of my questions/concerns were answered in clearly. Nick and Vanessa were quick to help and I'm hoping the good reviews continue throughout my experience with the company.
I was helped fast and am happy to be getting out of debt. Camilla and Daniel were very helpful in getting me to fully understand the process and all documents I was signing. I am looking forward to a positive debt relief program and getting my life back on track.
I’m tired of waiting for debts to be resolved. I went with a debt consolidation firm before and I wish I went with them again
So far so good.
National Debt Relief is awesome. I was struggling with my credit cards payments and they helped me out big time. They also make sure to take good care of you and have great customer service. I definitely recommend National Debt Relief!!
I was a little disappointed at first because id the wait time but after the settlement offers i was more than satisfied wth NDR. My debts were less than half of what i owed. I am very happy i decided to go wth NDR!
Fast and easy.
i was not provide with many options i found another company with more saving lower payments and besides that this company start paying creditors very soon , you people wait until you get a lump sum and they pay the creditor maybe 8 months before any creditor start getting pay and was not a friendly conversation but thank you
Very helpful staff from the beginning, within approximately 1 1/2 months into the program we received our 1st settlement and we were extremely happy with the settlement reached .... We look forward for more success as we continue the program... I would recommend to anyone in need...
The staff was great to work with in this situation and look forward to working with them in the future. Kathyrn ** and the Client Success Team are great. They were able to explain everything about the process so that I can be successful.
Both agents were awesome, the way they explained to me everything left no question at all. I'm already feeling better after just talking to agents. Can't wait till my program starts, I don't think there is any other option than NDR around here to help people out. Thank you very much again.
I want to say how much I LOVE this company, they are helping me tremendously so far and they are great at what they do. They just settled my first debt for LESS than what I originally owed, and that is INCLUDING their fee for settling. There are a lot of customers leaving reviews that mention they did not know about the fee NDR charges for settling, but these are the people that must have signed the contract without thoroughly reading it first. It is this company's job to tell you what you are signing yes, but it is a customer's job to read the fine print before signing a contract... everyone knows you should always read through every word before signing. I have only been with this company since January 2018 and they have already settled one of my accounts, they are working on settling my 4 other creditors at the same time! This company definitely upholds their end of their contract. Yes, it does cost money monthly for fees as well as a fee for when they settle an account, however it is definitely worth it. Glad I ignored the negative reviews!
Caly ** was very knowledgeable and helpful. She answered my questions honestly and really put my fears at ease. She understands where people are when they are having to ask for help in such a difficult time in their life. Thank you!
Yves and Sharon are very friendly and professional. They're nice to talk to and make sure you understand everything and very compassionate with my situation. They make sure you are accommodated the whole time they in the phone with you.
I spoke w/ Victor ** initially and he was very informative and helpful and walked me through every step of this process so I would have a good understanding of how this program works. My welcome call was with Wayne ** and too was very helpful and informative. Thank you.
I spoke with Gary **. He made sure I understood everything and stayed with me until I was able to sign documents. I spoke with Isis with the welcome team and was concerned that it was a scam call. She had me call back. It made me feel comfortable with speaking with next representative who understood and answered all my questions!
They have been such a great help consolidating all my debts together, making life more easier for my family and I. They're truly awesome!
My customer service representative was amazing he was very knowledgeable
They helped me understand how to manage my debt and provide a great service if you are overwhelmed by your debt. Attorney service is included if needed and they are reasonable with the fees charged. I would recommend this company for debt management!
Explaining your savings should include your fee.
Since I first signed up until now with my latest debt amount being reduced and realistic payable schedule, National Debt Relief have not disappointed. Customer service is attentive and knowledgeable.
Very friendly and understanding staff whom were always pleasant and never negative or demeaning on phone towards me. Thoroughly explained all items needed and entailed and the process with which the program follows. A helpful network, website and easy to use.
Always so helpful and friendly. They are right on top of everything
Taylor was awesome, he could answer any questions I had. He also was very patience even though it was close to closing time. Then there was Edward, awesome as well. He went above and beyond to make sure I understood every paragraph of the contract.
I have began this journey to become debt free. Everyone has helped me out tremendously. I appreciate all their hard work and when I have questions they are only a phone call away. They have been very helpful helping understand this process.
I decided to give NDR a call and they helped me out a lot. I have tried other companies before, and they didn’t stay in contact and let me know what was going on. But National Debt calls all the time. They consolidated all of my debts together. Whatever they decided to do for me, I was willing to do because I was about to go crazy. I didn’t know what to do. They're worth for what they do. And so far, they do everything they told me. They were able to stop me from trying to pay all the little bills and the little credit card I did had because it wasn’t paying enough on them. So, I wasn't doing anything but making the interest higher than what it was. With NDR I don't even have anybody call me anymore. NDR works with you. Even when you can’t pay the money, all you gotta do is call them and let them know. I feel real comfortable. The people at NDR were good. They back up their word and make your life a lot easier. They take all the credit cards off your shoulder. They did me right, and I believe they do anybody they deal with right.
I struggled with this decision. Everyone that I spoke with helped me to understand the process and helped make my decision easier. From the initial call to the Welcome call. They were even understanding of delays due to a personal crisis at home when I was expecting the Welcome call. Thank you!
Excellent! Helped get us back on track! Ethical! Easy to work with! Quality! Please use NDR - your stress will be relieved. Dr. Gayle Nelson
All questions were answered before I even thought of them. All the questions I did have were answered with much detail and never under minded my questions as dumb questions. Would recommend to anyone I knew that would need this service.
When I first contacted National debt Relief I was very confused. My mind was going in many different directions. Should I do this should I not do this. I finally made the decision to do it and tackled it head on. I’m very happy so far as where this is headed. I must say it’s a long process (waiting for negotiations etc), however that’s not their fault. Going into debt didn’t happen over night for me. So their all working very hard on trying to get me out of a mess that I got myself into financially. I can’t thank the Nationals debt Relief staff enough for helping me out. Their always kind and respectful and truly want to help. I highly recommend these folks! Thanks again National Debt Relief.
I was talking to one of the guys from another company and it just didn't sound right to me. I called a couple of other companies and then I ended up going through National Debt Relief. I talked to them over the phone and gave them my info. I got the info straight away, and started making the monthly payment. Now, I only have one payment rather than making three or four payments on another card and I don't have to worry which one is getting paid. Once you make the monthly payment, they distribute it to whoever creditor that you got in the program. My mom is in the program with me. She’s got a couple credit cards that she’s trying to get paid off. So, we just double up and make it all one payment. I talk to National Debt Relief quite a bit and the reps are all very knowledgeable. They are so willing to help you, talk to you, and put your mind at ease. I call them if I get a letter from a creditor, and they’ll email them the paperwork back. They told me to tell the creditors that I'm in a debt relief program and to give them their number. They are always willing to talk to you if you have any questions about anything and working with you once you get out of debt to make sure to get your credit score back up. They told me that they’ll try to get your credit score back in good range with the Better Business Bureau. So far, I’ve had good service with them. It’s been a smooth process.
I feel so relieved after the last creditor was resolved and National Debt Relief program has made me feel so relieved with all the stress that was bugging me with my financial hardships. I hope to graduate from the program sooner than I expected. I also would like to thank all the staff that are there on the other line every time I call for questions that I needed answers. NDR staff are very professional when answering questions and they know their boundaries as well.
Josh and Camille made things so very easy for me. I had been debating for quite some time about my options... Josh made things quite clear. There was no other way for me to get out of debt than with National Debt Relief. Thank you!
They made it easy to sign up and get started. The reps were knew their material, were informative, and not at all judgy. It is not an easy process, but they were patient and understanding when it took me a minute to get my stuff together.
I HIGHLY recommend this organization. Cass and Katlyn were so pleasant, thorough and patient. I thought this was going to a difficult and stressful process, but it was quite the opposite. This process was so easy and stress-free. I am extremely happy I chose to use this organization! I feel like a huge weight has been lifted and I can move forward. THANK YOU, NDR!!
Thank you. It has been quick.
So far I am extremely happy with the program. I can see a light at the end of the tunnel. They have come up with a pretty great settlement for my first creditor and can't wait to see what else they do. Thank you!
Well explained, very nice representative. Excellent customer service.
It was easy and was explained in detail so I could understand everything. The lady was nice and had patience with me because it was hard for me to understand. I was pleased at how easy it was to do. If I didn’t understand anything it was explained again. Thank you for your help.
Very easy to work with despite a difficult situation. My first offer came through quicker than expected for substantially less than what I owed. The process could not be easier. Would give 5 stars, but still new to the program, so for me right now, this is the best it can be!!! If the program and customer service continues the way it's been going for me until the end, 5 stars for sure!!! Update: I had a second offer come through very quickly. The staff are making this process so easy and user friendly. I can see progress happening and it is such a good feeling!!
It has been great so far... Everyone one has been very helpful and answers all questions.. Hope it helps the way they sell it on the phone.. Everything is gone over very thoroughly and explained for you to understand. They always answer when you call and it’s not a challenge to reach a live person!!
National Debt Relief has been pretty good. They explained everything. In the beginning, I had to download this book and read it, and then all of a sudden, they were talking about a lawyer. The enrollment was the tough part because it was a lot at once. But they always said, “If you need to make a call, feel free.” ’ve done that, and I’ve always got a pretty knowledgeable customer service rep. I’m not expecting them to cuddle me, but they kinda make me feel a little more at ease with some of the problems that I might be calling about. So far, I’ve been treated with respect, and I’ve been helped with the questions I may have. They try to make sure when they hang up, your problem is resolved. I’ve been involved with National Debt Relief since October of last year. I have four loans and we already got two of my debts being paid and on a settlement offer. So, it’s looking better. It’s easing my mind a lot because I don’t need to pay more money for something that’s not gonna work for me. In one of my debts, I owed $4,000 and we settled it for $1,400. So far, it’s been working. My goal is to get out of debt and their program seems like it is helping me reach that goal.
I will recommend your company to my friends and family
You have been great to us. THANK YOU!
Everything has been so simple and quick. Everyone I've talked with has been so helpful, understanding, and knowledgeable. They really put me at ease about this whole. Situation and the results have happened quickly so far.
My experience was very good. It was easy and very informative. They were very knowledgeable and helpful. I would recommend National Debt Relief to anyone that needs help resolving their debt. Thank you so much for helping me get my debt under control and helping me save money.
Nice, informative and helpful staff. They made sure all my questions were answered and then some. Very respectful at all times. Always kept in contact to ensure that I had everything I needed to guarantee my success in becoming debt free.
I needed a company that was gonna help me solve my problem and I found National Debt Relief. They were the ones who offered me the first appointment, so I grabbed it right away. During the enrollment, it took me only one hour to fill up their form and sign the whole paperwork. Their reps also provided excellent courtesy and they were friendly. They were very calm and they talked to my creditors without me around. They prepared a monthly payment where I have to pay National Debt Relief the monthly amount. They gave me the lowest one that I could afford and didn't give me a hard time. It was a smooth process. So far, they resolved most all of my credits and now, I have only two creditors remaining and NDR is still working on them. But I'm very confident and comfortable with their process and I'm satisfied with their service. I'm also a very patient person and I can wait as long as they solve my problem. In the meantime, I keep my budget right on track. I'm happy with NDR and I recommend them to my friend as well as to my children.
Lydia was Wonderful. She explained the process very clearly. I am glad we finally decided to seek help. National Debt Relief has eased our minds... and our wallets. I never dreamed it getting our finances in order would have been this easy. We are so thankful to have NDR on our side!
I'm in over 20k in credit card debt and I wasn't sure what to do. I knew that bankruptcy was a bad idea. After reading this review dumpdebt.info/my-nationa... I decided to try national debt relief. So far they are pretty good. They helped to make the creditor phone calls stop and that's the most important aspect of it all. They also were upfront about the fees and how long the debt settlement process takes. I used Jason. You can get him if you call 855-224-0820. He's really nice and you don't have to pay a consultation fee if you use that number.
Finally, a company that get it! Sometimes good people have bad things happen to them. It's the game of life, you draw from the center pile of cards and you get what you get. Like your water main pipe in your front yard will break, not only once, but twice or unexpected hospital bills or turning 50 and being downsized in an extremely successful company you helped build. It's life. You can't stay in the fetal position in the corner. There is help out there. Everyone I have worked with has been unbelievably kind, considerate and knowledgeable. They have been able to create a win win situation for all involved. Someone pointed me in their direction. I had no idea companies like this even existed. I feel blessed and relieved. I'm not one to post any comments - ever. So I'm hoping this might help someone else like it helped me. Yes, there is some work on your end. Do your homework, know where you are at financially. Don't wait and think it will magically get better on it's own. It will not. They will go over their contract with you word by word. You have to listen, think and discuss. I would be in a horrible situation without their guidance and financial assistance. I am very thankful for the opportunity to work with this honest and outstanding company.
I can officially say that I am so happy working with this company. I was literally drowning in debt and I am grateful for there assistance! I am looking forward to completing the program or hopefully finish early! HIGHLY RECOMMEND.
I couldn't believe how helpful and how quick this was. Everyone should do this that can. I was very impressed with both Bill and Ed and how they handled my accounts and getting me started in the program. I should have done this sooner.
Excellent service and good helpful personnel. Recommend for a way out when it looks the worst.
I am so impressed I hardly know how to act! my dread has turned into a positive experience! ONLY 6 MTHS HAS PASSED AND ALMOST HAVE MY DEBT IS GONE!....................NATIONAL DEBT RELIEF ROCKS!
Can't say enough about NBR. They have changed sleepless nights of worrying and constant robbing Peter to pay Paul. Been with the program since November 2017 and have had two accounts completely settled in that short period of time. These accounts were settled for LESS than was owed and this included their fees which were clearly stated in the contract signed. Looking forward to setting the remaining accounts. THANK YOU NBR!!!
I am very happy with the way they are handling my deby
They are awesome.. I called them 2 years ago, I signed up with them and I am almost debt free. THANX TO THEM! Every time I call with questions or concerns they always help me, with GREAT CUSTOMER SERVICE! THANK YOU NATIONAL DEBT RELIEF!