National Debt Relief Reviews
You've seen the online ads on Google, Bing and Yahoo. You've seen them in the mail. You've heard them on the radio. You've seen them on TV. But what do real folks say about working with National Debt Relief? National Debt Relief has reviews on several sites including the Better Business Bureau, Consumer Affairs, TrustPilot, Yelp and Google. Here's a small sample of what consumers are saying about working with National Debt Relief. Check out these National Debt Relief reviews:
The ladies were very friendly and informative. They gave me all the information I will need and information. They went over everything very well and answered all my questions so that I know what is going on all the time.
This is the first time I have gone through this service and I am a little skeptic as to how everything works. However, with the past couple of people I spoke with made me feel safe and comfortable. I am hopeful that I will be relieved of my debts so that I can successfully go through life.
Can't say enough about NBR. They have changed sleepless nights of worrying and constant robbing Peter to pay Paul. Been with the program since November 2017 and have had two accounts completely settled in that short period of time. These accounts were settled for LESS than was owed and this included their fees which were clearly stated in the contract signed. Looking forward to setting the remaining accounts. THANK YOU NBR!!!
Appreciate the in-depth information. Friendly rep. Tone could have been a little lighter but she seemed very knowledgeable of the information. I would recommend to a friend with debt problems. They were easy to understand and helped us to comprehend what our options were.
National Debt Relief has been great! The representatives are super nice and they are understanding of the goals that I would like to achieve with them. I am grateful they have accepted me and I am looking forward to becoming debt free once again!
My settlement exceeded expectations. Everyone I've dealt with has been extremely respectful and helpful. It's been an awesome experience for me. Highly recommend
Sophia and the other lady were very thorough and polite. The experience was exceptional. The follow through and callbacks were very professional as well. Nobody ever wants to go through this experience but if they ever do it’s a positive experience at least.
Very helpful! Professional and prompt to any questions you may have. Peace of mind was given, felt like I will always have support no matter how small or big the issue. Excited to start this program with this company. Would recommend to a friend.
Everyone was friendly and explained everything so I could understand. They asked me in between if I had any question that they answered them. The process in signing was very easy to follow and to sign. When I called them back for my welcome call it went very easy and fast.
Great Experience and Excellent Customer Service. Representatives who helped me did an excellent job on providing an efficient and easily to understand explanations. Looking forward to be debt free and to save money in the next few years. With NDC's help.
I am truly impressed with the transparency and thoroughness of the Representatives of National Debt Relief ! I appreciate how Mr. Eddie ** explained every detail the purpose of the program and the process involved in resolving one's debt. I also appreciate the explanations given on the contract as well as the purpose for each fees.
They are wonderful and will help you will your debt!
Yeah I’ve had really good help from your company, the people are really pleasant. I appreciate you guys trying to help me get out of debt, I did it to myself. I did not know how to get out of it. You guys have been so adjustable in trying to help me keep my payments going. Thank you Oscar Burlington
Excellent phone help and conversation to make me understand what you all are doing for us..
Everything has been so simple and quick. Everyone I've talked with has been so helpful, understanding, and knowledgeable. They really put me at ease about this whole. Situation and the results have happened quickly so far.
Great company and customer service!
Excellent service. I followed all there guidelines and never had a problem.
I appreciate the service this organization provides. The employees work hard and conscientiously to ensure all clients' success. I appreciate the professionalism and kindness of the staff members. Debt Consolidation is a wonderful program. You all saved my life. Thank you all very much.
Very friendly personnel to work with. They explain everything to you and make you feel better about yourself. I would recommend this company to anyone who is suffering from debt. It's better than filing for bankruptcy. I wouldn't know what else to do if I did not call them to help me out.
I am in the early stages and of course, it's scary. Every time I've called or uploaded documents to my account, I've received a confirmation and a knowledgable person on the other end of the line.
Loved the welcome call! She took her time to explain everything to me. They definitely have a great onboarding process/system in place. I know exactly what to expect now and are looking forward to getting my finances back in place.
I want to thank all the hard working people at National Debt Relief and especially the customer service support and the negotiations team. The customer support team has been unbelievable in their efforts to give me information always being polite and informational in taking what ever action they could. The negotiations team were unbelievable in the efforts they made to help me get rid of almost 20,000 worth of debt i had accumalated. They were able to negotiate and cut my debt by 50 % in some cases. I am beside myself with happiness to be out of this debt and would highly recommend this program to anyone that needs it.
Exceptional professionalism demonstrated by customer service reps Jason ** and David **. Fast but clear, no nonsense instructions and descriptions enabling a large amount of email correspondence and agreements to be completed in about four hours total interaction - one calendar day. Especially appreciated as my financial situation was approaching several deadlines where an intermediary like National Debt Relief was an immediate necessity. Both took time for my questions and clarifications.
When I first contacted National debt Relief I was very confused. My mind was going in many different directions. Should I do this should I not do this. I finally made the decision to do it and tackled it head on. I’m very happy so far as where this is headed. I must say it’s a long process (waiting for negotiations etc), however that’s not their fault. Going into debt didn’t happen over night for me. So their all working very hard on trying to get me out of a mess that I got myself into financially. I can’t thank the Nationals debt Relief staff enough for helping me out. Their always kind and respectful and truly want to help. I highly recommend these folks! Thanks again National Debt Relief.
The team has been very helpful so far, helping me understand and answering my questions. They are very polite and understanding of my situation and I don't feel judged. Thank you towards the team helping me through this time of need.
They are awesome.. I called them 2 years ago, I signed up with them and I am almost debt free. THANX TO THEM! Every time I call with questions or concerns they always help me, with GREAT CUSTOMER SERVICE! THANK YOU NATIONAL DEBT RELIEF!
When we had our free consultation over the phone, Menes ** talked us through everything, step by step. He was superb!!! He made everything simple, and easy to understand. There were very few questions from us, as he covered everything. Our Welcome call was also a very easy conversation. Kudos to National Debt Relief for a great staff.
Just like that National Debt Relief was able to help with my debt. I was patient with their process and I'm glad I was. They have a fair program made to help. Very happy I chose them. I'm sure this will help me get back on track and save money for the future as well.
I was a little worried at first, but this is the best decision i could have made to finally work my way out of debt. All i was doing was paying interest. Now i see light at the end of the tunnel
Everyone I talked to, were very helpful. They provided me all the info I needed. They made me feel that they’re really there to help. Special shoutout to Jonathan **, he was the first one I talked to, and he is really patient and accommodating to all my questions and he answered them all.
Great customer service, friendly and very informative. Good well done. I am satisfied with the my experience and know I made the correct choice. Ben has helped me over the phone to explain the process and made the choice fast and easy.
Finally, a company that get it! Sometimes good people have bad things happen to them. It's the game of life, you draw from the center pile of cards and you get what you get. Like your water main pipe in your front yard will break, not only once, but twice or unexpected hospital bills or turning 50 and being downsized in an extremely successful company you helped build. It's life. You can't stay in the fetal position in the corner. There is help out there. Everyone I have worked with has been unbelievably kind, considerate and knowledgeable. They have been able to create a win win situation for all involved. Someone pointed me in their direction. I had no idea companies like this even existed. I feel blessed and relieved. I'm not one to post any comments - ever. So I'm hoping this might help someone else like it helped me. Yes, there is some work on your end. Do your homework, know where you are at financially. Don't wait and think it will magically get better on it's own. It will not. They will go over their contract with you word by word. You have to listen, think and discuss. I would be in a horrible situation without their guidance and financial assistance. I am very thankful for the opportunity to work with this honest and outstanding company.
I was scared to call National Debt Relief didn't know what to do with my debts and I finally made the phone call to them. The person I talk to was very kind, courteous, respectful, made me feel at ease to whom I was talking to and ensured me about my debt and explain to me how the program works. I felt relief how he explained everything. I understood everything and then when I got the phone call a welcoming call from them from them 2 Days Later I talk to another customer team person also explained himself very well and what I expected out of this. It made me feel comfortable and they send me my package and stuff I started to read it and I'm just glad I finally called National Debt Relief and I am finally be able to get out of my debt and have freedom again and no stress. Can't express myself how they made me feel but I feel relieved. Thank you so much national debt relief and your team members. You make me feel at least I'm able to breathe better. Thanks to you guys once again. Sincerely Lamberto.
Thanks great job very professional!
They helped me settle debt, easy and convenient
Best thing we did to help get us out of debt
Stick with it and it works.
The best decision I made, the best solution if you are struggling with debt, Dashawn ** debt specialist, was very professional and answered all my questions made me feel a lot better and confident, thank you so much to mrs Lora. She was so courteous and explain all the program process. I will recommend National Debt Relief to my friends and family.
The first person I spoke to was Max **. He was extremely knowledgeable, professional and thorough. I felt at ease from that point on. I would definitely recommend the company and Max without any hesitation! The welcome call went smooth and the paperwork was very easy to complete.
Great service, very attentive, and make sure you are fully informed of how things work. Very calm and understanding staff. Easy to work with. Knowledgeable of credit happenings and programs. Easy to decide which program best suits your needs. Would recommend to friends and family.
Excellent customer service. Understanding and compassionate service reps. I’m entering this process feeling confident that they will do their best to help me resolve this issue and that I can move on and out from all this debt. Thank you.
It was a pleasure dealing with the rep, I felt very welcome and a sense of relief even though it's just the beginning of the process. Everyone that had helped me was very thorough in explaining the whole process and how to deal with creditors going forward. I'm so glad that I took this step and hopeful for a debt free future. Thank you so much National Debt Relief.
I want to say how much I LOVE this company, they are helping me tremendously so far and they are great at what they do. They just settled my first debt for LESS than what I originally owed, and that is INCLUDING their fee for settling. There are a lot of customers leaving reviews that mention they did not know about the fee NDR charges for settling, but these are the people that must have signed the contract without thoroughly reading it first. It is this company's job to tell you what you are signing yes, but it is a customer's job to read the fine print before signing a contract... everyone knows you should always read through every word before signing. I have only been with this company since January 2018 and they have already settled one of my accounts, they are working on settling my 4 other creditors at the same time! This company definitely upholds their end of their contract. Yes, it does cost money monthly for fees as well as a fee for when they settle an account, however it is definitely worth it. Glad I ignored the negative reviews!
Enrolled in Program. Everyone was great so far. Employees seem friendly and very competent and professional. Client portal is easy to set up and navigate. All paperwork and ramifications of entering into agreement were explained. All questions were answered satisfactorily. This format takes some of the fear out of an otherwise scary thing to do.
I am truly disappointed with this service. They said they could help me settle my debt in 36 months and with their fees I would end up paying 65% percent of my debt. I am 29 months in with only 50% of my debt settled. I have made all my payments on time and have added extra money. The way they are finishing out my program is with a loan from a company they get kickbacks from. I am going to be paying for another 36-42 months and will end up paying more than my original debt. They have not lived up to ANY of the promises they made to get me in the program. By the time I realized they were not meeting the expectations THEY set, it was too late for me to do something different, and they know this. You are MUCH better off doing Dave Ramseys program the Total Money Makeover.
Efficient communicative transparent service that is much appreciated
Very easy to work with despite a difficult situation. My first offer came through quicker than expected for substantially less than what I owed. The process could not be easier. Would give 5 stars, but still new to the program, so for me right now, this is the best it can be!!! If the program and customer service continues the way it's been going for me until the end, 5 stars for sure!!! Update: I had a second offer come through very quickly. The staff are making this process so easy and user friendly. I can see progress happening and it is such a good feeling!!
I must say that I am very pleased with my experience with NDR. I was skeptical at first but with patience I have seen progress starting at 6 months. They communicate promptly about any updates/issues and are very professional! Would highly recommend!
Everything was well explained and a perfect pace. I was able to receive a thorough explanation of what I was agreeing to. It only took about 15 minutes as explained, which is very timely mannered. Thank you! Have a great one!
You are the BEST
I am so impressed I hardly know how to act! my dread has turned into a positive experience! ONLY 6 MTHS HAS PASSED AND ALMOST HAVE MY DEBT IS GONE!....................NATIONAL DEBT RELIEF ROCKS!
I'm in over 20k in credit card debt and I wasn't sure what to do. I knew that bankruptcy was a bad idea. After reading this review dumpdebt.info/my-nationa... I decided to try national debt relief. So far they are pretty good. They helped to make the creditor phone calls stop and that's the most important aspect of it all. They also were upfront about the fees and how long the debt settlement process takes. I used Jason. You can get him if you call 855-224-0820. He's really nice and you don't have to pay a consultation fee if you use that number.
Truly excellent help I am eternally grateful for the help I have received. Honest and always reach out before a decision is made. Highly recommend this company. Thank you
I hate that we needed this program but NDR has been the best. They have helped us out so much. A great program with step by step instructions on how to get out of debt
Excellent! Helped get us back on track! Ethical! Easy to work with! Quality! Please use NDR - your stress will be relieved. Dr. Gayle Nelson
Thank you, NDR has made my life easier, I am not stressing like before. I can see being debt free much sooner with NDR's guidance, than if I had been doing this on my own. Thank You once again, and GOD bless you Sincerely Guillermo Cerdan
NDR is beyond excellent. NDR is EXEMPLARY!
Joshua ** and Erik ** were very helpful, thorough, knowledgeable, caring and understanding. They were encouraging and prompt with providing the information required with moving forward in the process. Follow-up calls by all associates were prompt and respectful of my time.
Very good at helping me understand the program. We will see as we go forward, now that I am in the program if it is as what I understood it to be. Both parties that I spoke to were good at explaining the details of the program and went over all aspects even though there were some email issues.
Every time I call I get a representative on the phone that wants to help and is courteous and understanding. Helping people deal with their finances is a difficult job and these folks do it with ease. Thank you for being a shinning light in the darkness that is credit card debt.
Everyone I spoke to from NDR has been wonderful. I really appreciate their professionalism and them not testing me like I was just a person that didn’t want to pay their bills. Thanks for all your help! I’m already feeling a sense of relief.